Bakery/Deli Clerk

Kroger Mountain View Foods; Beckley (WV); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a leading grocery store as a Grocery Clerk in Bakery/Deli, where you'll create exceptional customer experiences and maintain quality standards. This role involves preparing food, assisting customers, and ensuring a clean environment. With a focus on customer service, you'll thrive in a supportive team atmosphere. The company values diversity and offers growth opportunities, making it an ideal place for those eager to learn and succeed.

Benefits

Healthcare coverage: medical, dental, vision, and prescriptions.

Flexible schedules with paid time off, holidays, and sick leave.

Emotional and financial support through counseling and financial tools.

Associate discounts on various purchases.

Tuition reimbursement up to $21,000 over your career.

Opportunities for growth through training and diverse career paths.

Qualifications

• Ability to obtain a food handlers permit upon employment.

Responsibilities

• Prepare items per customer requests using proper bakery equipment.
• Provide customers with fresh products and correct portion sizes.
• Follow all food safety regulations and guidelines.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Education

Food handlers permit

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products and correct portion sizes to prevent shrinkage.
• Recommend deli or bakery items to customers to meet their needs.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients following recipes, using appropriate utensils and equipment.
• Properly prepare, package, label, and inventory ingredients and merchandise.
• Check product quality to ensure freshness, review "sell by" dates, and take necessary actions.
• Use kitchen equipment like stoves, scales, fryers, steamers, and robots safely and effectively.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering or shipping to the manager.
• Understand store layout and locate products for customers.
• Stay current with store ads and promotions.
• Maintain knowledge of products and respond to customer questions with suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Ensure proper temperatures in cases and coolers and maintain logs.
• Create a welcoming environment for customers, making them feel valued.
• Follow all food safety regulations and guidelines.
• Reinforce safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment regularly and report repairs needed.
• Report customer or employee accidents to management.
• Work cooperatively in high-paced and stressful environments.
• Manage conflicts professionally and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodation.

Qualifications

Minimum:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit upon employment

Desired:

• Customer Service skills
• Bakery or Deli experience
• Retail experience

About Us

From a small Cincinnati grocery store over a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores across 35 states under 28 different names. We pride ourselves on bringing diverse teams together with a shared passion for food and people, with a mission: To Feed the Human Spirit. We continuously innovate to create memorable experiences for our customers, communities, and team members, with food at the heart of it all.

People matter here. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care, helping you thrive. If you’re caring, purpose-driven, and eager to learn, your potential is limitless.

Whether seeking a part-time role or a new career, we offer a fresh opportunity. Apply today to join our Kroger family!

Benefits

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions.
• Flexible schedules with paid time off, holidays, and sick leave.
• Emotional and financial support through counseling and financial tools.
• Associate discounts on various purchases.
• Tuition reimbursement up to $21,000 over your career.
• Opportunities for growth through training and diverse career paths.

For more information, visit our Benefits Page!