Bakery/Deli Clerk

Kroger Mountain View Foods; Albuquerque (NM); On-site; USD 25,000 - 40,000; Part time

Job summary

Join a forward-thinking company as a Bakery/Deli Clerk, where you'll create exceptional customer experiences through outstanding service. This role involves preparing fresh bakery and deli items, ensuring food safety, and maintaining a welcoming environment for customers. You'll have the opportunity to develop your customer service skills while working in a dynamic, fast-paced setting. Embrace a culture of respect and integrity, and be part of a team committed to making every customer feel valued. If you're passionate about food and enjoy helping others, this is the perfect opportunity for you!

Qualifications

• Customer service skills are essential for creating a positive experience.
• Effective communication is necessary for assisting customers.
• Basic math knowledge is required for handling transactions.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Maintain a clean environment and monitor product quality.
• Provide excellent customer service and inform about specials.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handler’s permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger Mountain View Foods.

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and deli specials.
• Provide customers with fresh products in correct portions to prevent shrinkage.
• Recommend bakery or deli items based on customer needs.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens following company guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients following recipes, using appropriate utensils and equipment.
• Properly package, label, and inventory ingredients and merchandise.
• Check product quality, review 'sell by' dates, and take necessary actions.
• Operate kitchen equipment such as stoves, scales, fryers, steamers, and robots.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping to the manager.
• Understand store layout and locate products for customers.
• Stay updated on current and upcoming promotions and seasonal ads.
• Maintain knowledge of products and respond to customer questions with suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Ensure proper temperature maintenance in cases and coolers, maintaining logs.
• Create a welcoming environment for customers, making them feel valued.
• Adhere to all food safety regulations and guidelines.
• Follow safety procedures, report unsafe conditions, and participate in safety programs.
• Inspect equipment regularly and notify management of repairs needed.
• Report customer or employee accidents.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts professionally and cooperatively.
• Act honestly and with integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler’s permit upon employment

Desired Previous Job Experience:

• Customer service experience
• Bakery or deli experience helpful
• Retail experience beneficial

About Us

Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. We serve customers across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. As part of Kroger, we are committed to diversity, innovation, and creating positive experiences for our customers and team members. We value caring, purpose, and growth, offering opportunities for part-time positions and careers. Apply today to join our Smith’s family!