Bakery/Deli Clerk

Smith's Food & Drug Centers; Albuquerque (NM); On-site; USD 28,000 - 36,000; Full time

Job summary

Join a forward-thinking grocery company dedicated to exceptional customer experiences. As a Grocery Clerk in the Bakery/Deli department, you will play a vital role in preparing fresh products, engaging with customers, and ensuring a welcoming environment. This position offers opportunities for growth, flexible scheduling, and comprehensive benefits, including healthcare coverage and tuition reimbursement. If you are passionate about food service and customer satisfaction, this is the perfect opportunity to thrive in a supportive team environment.

Benefits

Healthcare Coverage

Flexible Scheduling

Paid Time Off

Employee Discounts

Tuition Reimbursement

Financial Coaching

Career Growth Opportunities

Qualifications

• Ability to obtain a food handlers permit upon employment.
• Experience in bakery or deli is helpful.

Responsibilities

• Prepare bakery items per customer requests using proper equipment.
• Maintain a clean environment and adhere to food safety guidelines.
• Provide excellent customer service and assist with product inquiries.

Skills

Basic Math Skills

Customer Service

Food Safety Knowledge

Education

High School Diploma or Equivalent

Tools

Bakery Equipment

Refrigerators

Slicers

Ovens

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Essential Job Functions:
2. Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
3. Offer product samples to help customers discover new items or inquire about products.
4. Inform customers of bakery and/or deli specials.
5. Provide customers with fresh products in the correct portion size to prevent shrinkage.
6. Recommend deli or bakery items to customers to ensure they get the products they want and need.
7. Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
8. Prepare foods following temperature logs and cooking instructions.
9. Measure, prepare, and mix ingredients according to recipes using appropriate utensils and equipment.
10. Package, label, and inventory ingredients and merchandise appropriately.
11. Check product quality for freshness, review "sell by" dates, and take necessary actions.
12. Label, stock, and inventory department merchandise.
13. Report discrepancies in product ordering/shipping to the department manager.
14. Understand the store layout to locate products when requested by customers.
15. Stay current with present, future, seasonal, and special ads.
16. Gain knowledge of products sold within the department and respond to customer questions and suggestions.
17. Monitor inventory and stocking conditions, noting discrepancies.
18. Maintain proper temperatures in cases and coolers, and keep temperature logs.
19. Promote trust and respect among associates.
20. Ensure a welcoming environment for customers, making them feel important and appreciated.
21. Adhere to all food safety regulations and guidelines.
22. Follow safety procedures, identify unsafe conditions, and notify management.
23. Inspect equipment regularly and report repairs needed.
24. Report customer or employee accidents to management.
25. Work cooperatively in high-paced and stressful environments.
26. Manage conflicts reasonably and cooperatively.
27. Act with honesty and integrity regarding customer and business information.
28. Follow directions and seek assistance when needed to resolve issues.
29. Support and assist minors, individuals with special needs, and older adults.
30. Perform essential functions with or without reasonable accommodation.

Qualifications

1. Minimum Position Qualifications:
2. Knowledge of basic math
3. Ability to obtain a current food handlers permit upon employment
4. Desired Previous Job Experience:
5. Bakery or Deli experience is helpful

Job Info

• Job Identification 123093
• Job Category Store Operations
• Posting Date 05/05/2025, 04:00 AM
• Locations 8040 Academy Rd Ne, Albuquerque, NM, 87111, US (On-site)

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• Wide range of healthcare coverage, including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holiday, and sick pay.
• Free counseling and financial coaching through Employee Assistance Program.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement through Continuing Education programs.
• Opportunities for growth through training and diverse career pathways.

From a small Cincinnati grocery store to the nation’s largest grocer, we pride ourselves on creating great experiences for customers, communities, and employees. We value diversity and aim to provide the ingredients for your success at work and in life. Whether part-time or seeking a new career, apply today to join our Kroger family!