Bakery/Deli Clerk

Kroger; Albuquerque (NM); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading company as a Bakery/Deli Clerk in Albuquerque, where you will create outstanding customer experiences and maintain a clean environment. You will assist in achieving sales goals and ensure quality standards while providing excellent service. This role requires strong customer service skills and effective communication, with opportunities for growth and comprehensive benefits.

Benefits

Healthcare

Flexible scheduling

Employee discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Ability to obtain a food handlers permit upon employment.

Responsibilities

• Prepare bakery and deli items per customer requests.
• Inform customers of bakery and/or deli specials.
• Ensure proper temperatures in cases and coolers.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handlers permit

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with ordered products, ensuring correct portion sizes to prevent shrink.
• Recommend deli or bakery items to customers to meet their needs.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients per recipes using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review "sell by" dates, and take appropriate actions.
• Use kitchen equipment properly, including stoves, scales, fryers, steamers, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping.
• Understand store layout and assist customers in locating products.
• Stay current with store ads and promotions.
• Maintain knowledge of department products and assist customers with questions and suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Ensure proper temperatures in cases and coolers, maintaining logs.
• Create a welcoming environment for customers and promote trust among staff.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment and notify management of repairs needed.
• Report accidents involving customers or employees.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts professionally and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Customer service skills
• Experience in bakery or deli preferred
• Retail experience

About Us

Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. We serve customers in over 140 stores across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming.

As part of Kroger, we are committed to diversity, innovation, and creating positive experiences for our customers and communities. We value caring, purpose-driven individuals eager to grow and succeed with us.

What You’ll Receive From Us

We offer comprehensive benefits including healthcare, flexible scheduling, employee discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.