Bakery Decorator & Member Experience Specialist

Sam's East, Inc.; Kentwood (MI); On-site; USD 24,000 - 36,000; Full time

Job summary

Sam's East, Inc. seeks a Cake Decorator to deliver exceptional member service in our bakery. You will work with teammates to ensure decorated items meet quality standards and member expectations.

You will plan bakery productions, use decorating bags and tips to create decorative flowers and lettering, follow food safety guidelines, manage inventory, and assist members with product selections. The role emphasizes using handheld devices to drive sales and enhance the shopping experience while

Qualifications

• Customer-focused approach with strong interpersonal skills.
• Knowledge of food safety standards and sanitation guidelines.
• Ability to manage inventory and prevent shrinkage.

Responsibilities

• Be a Team Member: collaborate with cross-functional teams and educate others on tools and resources.
• Be an Expert: plan bakery productions and ensure quality and accuracy of decor designs.
• Be a Techie: use handheld devices to drive sales and improve the shopping experience.
• Be an Owner: drive bakery performance, ensure date control and waste reduction.
• Be a Talent Ambassador: model high-quality service and assist in training.

Skills

Customer service

Interpersonal skills

Food safety

Inventory management

Sanitation

Tools

Handheld devices

Job description

Sam's East, Inc. seeks a Cake Decorator to deliver exceptional member service in our bakery. You will work with teammates to ensure decorated items meet quality standards and member expectations.

You will plan bakery productions, use decorating bags and tips to create decorative flowers and lettering, follow food safety guidelines, manage inventory, and assist members with product selections. The role emphasizes using handheld devices to drive sales and enhance the shopping experience while