Bakery Customer Specialist

LKN Cheesecakery LLC; Lincolnton (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

LKN Cheesecakery LLC in Lincolnton, NC invites applications for a Guest Experience Team Member to create a welcoming, positive experience for every customer. You will focus on hospitality, communication, and smooth front‑of‑house operations in a fast-paced bakery environment.

Ideal candidates are friendly, reliable, and able to multitask while maintaining high standards of service and safety. This role emphasizes teamwork and consistent hospitality.

Qualifications

• Friendly and reliable demeanor is essential.
• Ability to multitask in a fast paced bakery environment.
• Experience in front-of-house service is a plus.

Responsibilities

• Greet guests warmly and provide attentive, helpful service.
• Assist customers with questions, orders, concerns, and special requests.
• Maintain a clean, organized, and inviting front‑of‑house area.
• Handle transactions accurately (cash, card, POS system).
• Manage customer flow during busy periods with professionalism.
• Communicate clearly with team members and management.
• Resolve customer issues calmly and respectfully.
• Follow all safety, sanitation, and company policies.
• Support daily operational tasks (stocking, packaging, cleaning).
• Represent the company’s values through consistent hospitality and professionalism.

Skills

Hospitality

Communication

Multitasking

Customer service

Job description

The Guest Experience Team Member creates a welcoming, positive experience for every customer. This role focuses on hospitality, communication, and smooth front‑of‑house operations. Ideal candidates are friendly, reliable, and able to multitask in a fast‑paced bakery environment.

Key Responsibilities

• Greet guests warmly and provide attentive, helpful service

• Assist customers with questions, orders, concerns, and special requests

• Maintain a clean, organized, and inviting front‑of‑house area

• Handle transactions accurately (cash, card, POS system)

• Manage customer flow during busy periods with professionalism

• Communicate clearly with team members and management

• Resolve customer issues calmly and respectfully

• Follow all safety, sanitation, and company policies

• Support daily operational tasks (stocking, packaging, cleaning)

• Represent the company’s values through consistent hospitality and professionalism