Bakery Customer Experience Specialist

Ridley’s Family Markets; Laramie (WY); On-site; USD 24,000 - 30,000; Full time

Job summary

Ridley’s Family Markets in Laramie, WY is seeking a Bakery Department team member to enhance customer relations and maintain attractive cases. You will assist guests, price, date, wrap or bag bakery items, and ensure display and product quality according to store policies.

The role requires knowledge of bakery items and ingredients, with focus on merchandising, suggestive selling, and accurate coding. Training and teamwork are emphasized as we strive for a cooperative, high-performing department.

Responsibilities

• Exhibit and develop maximum customer relations through friendly and courteous behavior.
• Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication.
• At all times remember that our success will be dependent upon our ability to work together.
• Comply with all company policies, programs and directives as specified in the Code of Conduct.
• Continually strives to build knowledge and skills, both personally and within the department and store through training and education of self and other team members.
• Capable of pricing, dating, and wrapping or bagging of all bakery products in accordance with the department and store’s policies.
• Capable of recognizing the quality of and distinguishing between the many different bakery products.
• Capable of filling, arranging, rotating and merchandising displays and display cases within the Bakery Department.
• Price and code date all bakery products clearly and accurately.
• Receives special orders properly and uses suggestive selling methods when possible.
• Maintains attractive and appealing cases and displays for increased sales. Maintains product quality and cost control to maximize sales and profits and minimize losses.
• Possesses knowledge of bakery items, descriptions and ingredients so as to better serve our guests and answer any questions that might arise.

Job description

Ridley’s Family Markets in Laramie, WY is seeking a Bakery Department team member to enhance customer relations and maintain attractive cases. You will assist guests, price, date, wrap or bag bakery items, and ensure display and product quality according to store policies.

The role requires knowledge of bakery items and ingredients, with focus on merchandising, suggestive selling, and accurate coding. Training and teamwork are emphasized as we strive for a cooperative, high-performing department.