Bakery Customer Experience Associate

Hy-Vee Inc; Shakopee (MN); On-site; USD 18,000 - 22,000; Full time

Job summary

Hy-Vee Inc. in the United States is seeking a Sweet Shop Clerk for the Bakery department. You will greet customers, take orders, and help keep the Sweet Shop stocked with fresh, well-presented products while delivering friendly, attentive service that keeps customers returning.

The role emphasizes teamwork, accuracy in cash handling, and maintaining a clean, sanitary work area in a fast-paced bakery environment.

Qualifications

• Follow detailed written or verbal instructions and work through tasks with a few concrete variables
• Perform simple addition and subtraction, copy figures, and count and record accurately
• Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing
• Work effectively as part of a team to deliver a great customer experience

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one
• Take customer orders at the bakery counter and answer questions about products with enthusiasm and product knowledge
• Review daily orders, anticipate product needs, and prepare, finish, and replenish product as necessary
• Pull product from the cooler or freezer to prepare for baking and ensure an adequate food supply is ready and on hand
• Review the status and appearance of food for freshness and maintain a clean, sanitary work area at all times
• Check in product, put product away, and review invoices as needed
• Run the department register, receive payment, and make change where applicable
• Remove trash in a timely manner and wash dishes as necessary
• Price and order product and deliver orders as needed
• Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
• Assist in other areas of the store as needed and take on special projects as assigned
• Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
• Report to work when scheduled and on time

Skills

Follow instructions

Basic arithmetic

Communication

Teamwork

Job description

Hy-Vee Inc. in the United States is seeking a Sweet Shop Clerk for the Bakery department. You will greet customers, take orders, and help keep the Sweet Shop stocked with fresh, well-presented products while delivering friendly, attentive service that keeps customers returning.

The role emphasizes teamwork, accuracy in cash handling, and maintaining a clean, sanitary work area in a fast-paced bakery environment.