Bakery Customer Experience Associate

Retail Bakers of America; Cary, Northern (NC, KY); Hybrid; USD 24,000 - 32,000; Full time

Job summary

Retail Bakers of America in Cary, NC is seeking a friendly, customer-focused team member to support bakery department activities and provide excellent guest service.

You will greet guests, weigh and price products, maintain freshness, handle front-end duties, assist with cake decorating when needed, and help keep the work area clean and organized while communicating guest requests to management.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
• Ability to read and understand information and direction.
• Effective communication, guest service and selling skills.
• Must be at least 18 years old.
• Ability to bend, kneel and stand for extended periods of time.

Responsibilities

• Provide polite, friendly greetings and interactions with all guests.
• Prepare product for sale (baking, weighing, and pricing).
• Maintain product level, quality and freshness.
• When requested perform clerk function of cake decorating.
• Maintain sanitation standards in the cooler, freezer, prep area and sales area.
• Communicate guest requests to management.
• Communicate temperature breakdowns to supervisor.
• Keeps supply area neat, clean and tidy at all times.
• Performs front end duties to insure "no noticeable wait" standard is maintained.
• Announce specials and sale info on the PA system.
• Assist in product receiving and storage.
• Perform all other duties as assigned by management.

Skills

Friendly demeanor

Team player

Guest service

Communication

Attention to detail

Physical stamina

Reading directions

Job description

Retail Bakers of America in Cary, NC is seeking a friendly, customer-focused team member to support bakery department activities and provide excellent guest service.

You will greet guests, weigh and price products, maintain freshness, handle front-end duties, assist with cake decorating when needed, and help keep the work area clean and organized while communicating guest requests to management.