Bakery Counter Lead: Inspire a Fresh, Customer-First Team

Giant Eagle, Inc.; Warren (OH); On-site; USD 19,000 - 30,000; Full time

Job summary

Giant Eagle in Warren, OH is seeking a Bakery Counter Lead to guide team members, assist customers on the sales floor, and replenish bakery items for freshness. You will foster lifelong customer relationships by understanding their needs and ensuring excellent service, while growing into leadership responsibilities and inspiring colleagues.

This role emphasizes teamwork, reliability, and hands-on coaching as part of a supportive community that values quality, safety, and well-being.

Qualifications

• No prior experience required (0–6 months)
• Lifting up to 50 pounds
• Age 18+ required

Responsibilities

• Provide exemplary customer service by greeting customers and helping them locate products
• Answer questions and make suggestions to customers
• Handle products and equipment safely per food safety guidelines
• Replenish bakery cases and displays, rotate products, and ensure freshest items are available
• Record special orders accurately for custom bakery items
• Maintain cleanliness of the department and back room
• Assist in maintaining bakery cooler and freezer efficiency by unloading deliveries

Skills

Customer service

Team leadership

Communication

Food safety

Education

No High School diploma required

Job description

Giant Eagle in Warren, OH is seeking a Bakery Counter Lead to guide team members, assist customers on the sales floor, and replenish bakery items for freshness. You will foster lifelong customer relationships by understanding their needs and ensuring excellent service, while growing into leadership responsibilities and inspiring colleagues.

This role emphasizes teamwork, reliability, and hands-on coaching as part of a supportive community that values quality, safety, and well-being.