Bakery Counter Lead

Giant Eagle, Inc.; Warren (OH); On-site; USD 19,000 - 30,000; Full time

Job summary

Giant Eagle in Warren, OH is seeking a Bakery Counter Lead to guide team members, assist customers on the sales floor, and replenish bakery items for freshness. You will foster lifelong customer relationships by understanding their needs and ensuring excellent service, while growing into leadership responsibilities and inspiring colleagues.

This role emphasizes teamwork, reliability, and hands-on coaching as part of a supportive community that values quality, safety, and well-being.

Qualifications

• No prior experience required (0–6 months)
• Lifting up to 50 pounds
• Age 18+ required

Responsibilities

• Provide exemplary customer service by greeting customers and helping them locate products
• Answer questions and make suggestions to customers
• Handle products and equipment safely per food safety guidelines
• Replenish bakery cases and displays, rotate products, and ensure freshest items are available
• Record special orders accurately for custom bakery items
• Maintain cleanliness of the department and back room
• Assist in maintaining bakery cooler and freezer efficiency by unloading deliveries

Skills

Customer service

Team leadership

Communication

Food safety

Education

No High School diploma required

Job description

Job Summary

Bakery Counter Leads manage other Team Members, interact with customers on the sales floor and replenish products to ensure only the freshest are available. You'll be part of a team that emphasizes building lifelong relationships with our customers by focusing on understanding and exceeding their needs. Together, we improve people's everyday lives and well being. To thrive in this position, you should be a team player. You know that you are only successful when those around you are set up for success. You are eager to support an amazing team, have the drive to grow your career in leadership and have the ability to inspire those around you.

Job Summary

Bakery Counter Leads manage other Team Members, interact with customers on the sales floor and replenish products to ensure only the freshest are available. You'll be part of a team that emphasizes building lifelong relationships with our customers by focusing on understanding and exceeding their needs. Together, we improve people's everyday lives and well being. To thrive in this position, you should be a team player. You know that you are only successful when those around you are set up for success. You are eager to support an amazing team, have the drive to grow your career in leadership and have the ability to inspire those around you.

Job Description

Experience Required: 0 to 6 months

Education Desired: No High School diploma required

Lifting Requirement: Up to 50 pounds

Age Requirement: At least 18 years of age

Job Responsibilities

• Provide exemplary customer service by greeting customers and ensuring they are able to locate the products they are looking for.
• Have sufficient knowledge to answer questions and make suggestions to customers.
• Properly handle products and equipment in accordance with food safety and safety guidelines to ensure a safe shopping environment.
• Replenish products in the bakery cases and displays - rotating products and ensuring code dating procedures are followed and only the freshest product is available for sale.
• Accurately record special orders on bakery items to ensure the customer is delighted with the finished product.
• Maintain cleanliness of department and work area, including the back room.
• Assist in maintaining bakery cooler and freezer efficiency by unloading deliveries.

About Us

At Giant Eagle, we believe in nourishing life's moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you'll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us - because you matter.