Bakery Counter Associate: Fast-Paced Service & Pastries

Magnolia Operating LLC; New York (NY); On-site; USD 23,000 - 25,000; Full time

Job summary

Magnolia Bakery is seeking a Counter Associate for our Hudson Yards location. You will handle counter transactions, greet guests, and help maintain our high standards of service and product quality.

Responsibilities include assisting customers quickly and accurately, wrapping and stocking desserts, and keeping work areas clean. The role requires standing for several hours and a positive, team-oriented attitude.

Qualifications

• Follows policies and procedures.
• Takes directions well and hits the ground running.
• Understands expectations of role and works within the boundaries of the role.
• Maintain food safety standards, including identifying and eliminating health code violations and safety hazards.
• Understand, respect, and maintain company policies and procedures.

Responsibilities

• Ensure customer satisfaction by handling counter transactions in a fast, efficient, and friendly manner.
• Acknowledge all customers with a friendly smile and is highly responsive to needs and requests.
• Communicate clearly with each customer in a friendly and courteous way.
• Participate in team service to ensure each customer is served quickly.
• Resolve customer problems with a sense of urgency.
• Accomplish all work assignments with excellence.
• Wrap and stock desserts and supplies.
• Place desserts out for display and monitor inventory of items out for sale.
• Keep workstations and areas neat and clean.

Job description

Magnolia Bakery is seeking a Counter Associate for our Hudson Yards location. You will handle counter transactions, greet guests, and help maintain our high standards of service and product quality.

Responsibilities include assisting customers quickly and accurately, wrapping and stocking desserts, and keeping work areas clean. The role requires standing for several hours and a positive, team-oriented attitude.