Counter (Open Availability - Bloomingdales)

Magnolia Operating LLC; New York (NY); On-site; USD 23,000 - 25,000; Full time

Job summary

Magnolia Bakery is seeking a Counter Associate at Bloomingdale's in New York, NY. You will handle counter transactions, wrap and stock desserts, and help maintain a welcoming, high-quality customer experience in a fast-paced environment.

This role emphasizes friendly service, accurate order handling, and teamwork to ensure guests are served efficiently while upholding Magnolia Bakery’s standards of quality and hospitality.

Qualifications

• Handles counter transactions in a fast, friendly manner.
• Acknowledge customers with a friendly smile and respond to needs.
• Communicate clearly with customers in a courteous way.
• Maintain brand integrity and high customer service standards.

Responsibilities

• Handle counter transactions efficiently.
• Acknowledge customers with a friendly smile.
• Communicate clearly and courteously with guests.
• Support team service to ensure fast, accurate service.
• Wrap and stock desserts and supplies; display items for sale.
• Keep workstations neat and clean.

Skills

Customer service

Communication

Friendly demeanor

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Counter (Open Availability - Bloomingdales)

Hourly Hourly Bloomingdales NYC, New York, NY, US

Salary Range: $17.00 To $18.00 Hourly

Magnolia Bakery, the world’s most famous bakery, opened our first location on a quiet street corner in the heart of New York City’s West Village in 1996. From then to now, Magnolia Bakery has been cherished for offering fresh-made classic American baked goods and for our warm inviting atmosphere. With locations in New York City, LA and Chicago, a D2C business shipping nationwide and international locations in the Middle East and Southeast Asia, Magnolia Bakery is beloved across the world.

ROLE: Counter Associate

Uphold the core values of the organization and its mission while consistently presenting and promoting brand integrity, product quality and customer service standards.

KEY RESPONSIBILITIES:

• Ensure customer satisfaction by handling counter transactions in a fast, efficient, and friendly manner.


• Acknowledge all customers with a friendly smile and is highly responsive to needs and requests.


• Communicate clearly with each customer in a friendly and courteous way.


• Participate in team service to ensure each customer is served quickly.


• Resolve customer problems with a sense of urgency.


• Accomplish all work assignments with excellence.


• Wrap and stock desserts and supplies.


• Place desserts out for display and monitor inventory of items out for sale.


• Keep workstations and areas neat and clean.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Position requires standing and walking for period of 3-5 hours without a rest break (not including required breaks).


• Occasional moderate to heavy lifting and carrying, bending, and reaching overhead may be required.


• Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity.


• Talking and hearing occur continuously in the process of communicating with guests, coworkers, and management


• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.


• Requires manual dexterity to use and operate all necessary equipment.

QUALIFICATIONS & INGREDIENTS FOR SUCCESS:

• Follows policies and procedures.


• Takes directions well and hits the ground running.


• Understands expectations of role and works within the boundaries of the role.


• Maintain food safety standards, including identifying and eliminating health code violations and safety hazards.


• Understand, respect, and maintain company policies and procedures.