Bakery Clerk: Friendly Customer Service Pro

Hy-Vee; Madison (WI); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Hy-Vee in Madison, WI is seeking a Bakery Clerk to greet customers, assist with products, and maintain a clean, organized bakery. You will help customers find items, ensure stock availability, and keep the display appealing throughout your shift.

You will prepare, finish, and replenish baked goods, monitor freshness, and follow sanitation procedures. You may operate the register and support teammates to ensure a positive customer experience for every guest.

Qualifications

• Follow written and verbal instructions.
• Use basic math for simple addition, subtraction, counting, and recording.
• Communicate clearly with customers and teammates in a friendly, helpful way.

Responsibilities

• Deliver outstanding customer service by greeting customers warmly and making them feel welcome in the bakery.
• Assist customers with finding products, reaching items, carrying heavy purchases, and taking orders at the bakery counter.
• Review daily orders and monitor product freshness, appearance, and supply levels throughout your shift.
• Prepare, finish, and replenish baked goods as needed, pulling product from the cooler or freezer to prepare for baking.
• Follow and maintain proper sanitation procedures, keeping your work area clean and organized at all times.
• Check in product, put product away, and review invoices as needed.
• Operate the department register to process payments where applicable.
• Remove trash in a timely manner and maintain a tidy department.
• Work alongside your teammates to ensure a smooth, positive experience for every customer.
• Maintain compliance with Hy-Vee's dress code, hygiene standards, and all company policies.
• Assist in other store areas and take on special projects as needed.

Skills

Customer service

Communication

Teamwork

Organization

Basic math

Education

High school diploma or equivalent preferred

Job description

Hy-Vee in Madison, WI is seeking a Bakery Clerk to greet customers, assist with products, and maintain a clean, organized bakery. You will help customers find items, ensure stock availability, and keep the display appealing throughout your shift.

You will prepare, finish, and replenish baked goods, monitor freshness, and follow sanitation procedures. You may operate the register and support teammates to ensure a positive customer experience for every guest.