Bakery - Clerk

Bristol Farms; Yorba Linda (CA); Hybrid; USD 31,000 - 36,000; Full time

Job summary

Bristol Farms in Yorba Linda, CA is seeking a friendly Bakery Clerk to provide exceptional service, assist customers with orders, weigh, wrap, and process purchases while maintaining attractive bakery displays. You will help ensure accurate product knowledge and support sales through suggestive selling.

The role requires a High School diploma or GED (or 3–6 months related experience), strong customer service, and physical ability to stand long periods and lift up to 25 pounds.

Qualifications

• High School diploma or GED, or 3–6 months of related experience.
• Excellent customer service skills and positive attitude.
• Knowledge of bakery products, prices, recipes and uses.

Responsibilities

• Must have thorough knowledge of bakery products, prices, recipes and uses.
• Assist customers with orders and engage in suggestive selling.
• Weigh, wrap, and process customer orders.
• Answer the telephone and take orders when necessary.
• Set up advertising displays or arrange merchandise to promote sales.
• Package, stock, display, and merchandise bakery goods per standards.
• Clean and sanitize bakery equipment, counters, displays and floors.
• Follow FIFO rotation and label leftover products; use leftovers before opening new items.

Skills

Product knowledge

Suggestive selling

Merchandising

Customer service

Education

High School diploma or GED

Job description

Job Title: Bakery Clerk

Department: Bakery

Reports To: Bakery Manager

FLSA Status: Nonexempt

Essential Duties and Responsibilities

A Bakery Clerkis responsible for providing service that exceeds the expectations of customers by performing the following duties (other duties may be assigned):

• Must have a thorough knowledge of bakery products; this includes prices, recipes, and uses.
• Assists customers with orders and engages in suggestive selling techniques.
• Weighs, wraps, and processes customer orders.
• Answers the telephone and takes orders when necessary.
• Set up advertising displays or arrange merchandise on counters and tables to promote sales.
• Packages, stocks, displays, and merchandises all bakery goods according to company standards.
• Cleans and sanitizes Bakery equipment, counters, display cases, and floors.
• Follows the FIFO rotation system (First-in, First-out). Covers, labels, and dates all leftover products. Utilizes leftover products before opening new product

Customer Service Skills

The Bakery Clerk is expected to provide customer service that is extraordinary and exceeds the expectations of our customers.They are required to follow established policies and guidelines that go above and beyond simply smiling and greeting customers.Going above and beyond encompasses attitudes, respect, and flexibility. The Bakery Clerk is expected to have a positive “can-do” attitude; treat others with respect; and easily adjust to changes in the workplace.

Education and/or Experience

High School diploma or general education degree (GED); or three to six months of related experience.

Physical Demands

While performing the duties of this job, the Bakery Clerk is regularly required to stand for long periods; walk; frequently use of hands; hands to finger; handle, or feel objects, tools, or controls.The Bakery Clerk occasionally is required to reach with hands and arms.The Bakery Clerk is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The individual must frequently lift and /or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close and color vision.