Bakery Clerk

New Leaf Community Markets, Inc.; Capitola (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

New Leaf Community Markets, Inc. in Capitola, CA seeks a Bakery Clerk to provide outstanding customer service while supporting bakery operations. The role requires a strong knowledge of bakery products, ingredients, pricing, and usage, with the ability to assist customers and suggest complementary items.

The Bakery Clerk will weigh, wrap, and process orders, answer phones, and help set up displays. Responsibilities include stocking, merchandising, cleaning, and following FIFO for leftovers.

Qualifications

• High School diploma or GED or 3–6 months related experience.

Responsibilities

• Provide service with knowledge of bakery products, prices, recipes, and uses.
• Assist customers with orders and engage in suggestive selling.
• Weigh, wrap, and process customer orders.
• Answer the telephone and take orders when necessary.
• Set up advertising displays or arrange merchandise to promote sales.
• Package, stock, displays, and merchandises all bakery goods to company standards.
• Clean and sanitize bakery equipment, counters, display cases, and floors.
• Follow FIFO rotation; label and date leftovers and use before opening new products.

Education

High School diploma or GED

3–6 months of related experience

Job description

Job Title: Bakery Clerk

Department: Bakery

Reports To: Bakery Manager

FLSA Status: Nonexempt

Essential Duties and Responsibilities

A Bakery Clerkis responsible for providing service that exceeds the expectations of customers by performing the following duties (other duties may be assigned):

• Must have a thorough knowledge of bakery products; this includes prices, recipes, and uses.
• Assists customers with orders and engages in suggestive selling techniques.
• Weighs, wraps, and processes customer orders.
• Answers the telephone and takes orders when necessary.
• Set up advertising displays or arrange merchandise on counters and tables to promote sales.
• Packages, stocks, displays, and merchandises all bakery goods according to company standards.
• Cleans and sanitizes Bakery equipment, counters, display cases, and floors.
• Follows the FIFO rotation system (First-in, First-out). Covers, labels, and dates all leftover products. Utilizes leftover products before opening new product

Customer Service Skills

The Bakery Clerk is expected to provide customer service that is extraordinary and exceeds the expectations of our customers.They are required to follow established policies and guidelines that go above and beyond simply smiling and greeting customers.Going above and beyond encompasses attitudes, respect, and flexibility. The Bakery Clerk is expected to have a positive “can-do” attitude; treat others with respect; and easily adjust to changes in the workplace.

Education and/or Experience

High School diploma or general education degree (GED); or three to six months of related experience.

Physical Demands

While performing the duties of this job, the Bakery Clerk is regularly required to stand for long periods; walk; frequently use of hands; hands to finger; handle, or feel objects, tools, or controls.The Bakery Clerk occasionally is required to reach with hands and arms.The Bakery Clerk is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The individual must frequently lift and /or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close and color vision.