Bakery - Clerk

Mt; Newport Beach (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Bakery Clerk who excels in customer service and has a thorough knowledge of bakery products. This role involves assisting customers with their orders, engaging in suggestive selling, and maintaining the bakery's cleanliness and organization. The ideal candidate will possess a positive attitude and a willingness to go above and beyond to meet customer expectations. Join a team that values respect, flexibility, and exceptional service in a fast-paced environment, where your contributions will make a meaningful impact on customer satisfaction.

Qualifications

• Must have knowledge of bakery products including prices and recipes.
• Ability to provide extraordinary customer service.

Responsibilities

• Assist customers with orders and engage in suggestive selling.
• Weigh, wrap, and process customer orders efficiently.

Skills

Customer Service Skills

Knowledge of Bakery Products

Suggestive Selling Techniques

Education

High School Diploma or GED

Job description

A Bakery Clerk is responsible for providing service that exceeds the expectations of customers by performing the following duties (other duties may be assigned):

• Must have a thorough knowledge of bakery products; this includes prices, recipes, and uses.
• Assists customers with orders and engages in suggestive selling techniques.
• Weighs, wraps, and processes customer orders.
• Answers the telephone and takes orders when necessary.
• Set up advertising displays or arrange merchandise on counters and tables to promote sales.
• Packages, stocks, displays, and merchandises all bakery goods according to company standards.
• Cleans and sanitizes Bakery equipment, counters, display cases, and floors.
• Follows the FIFO rotation system (First-in, First-out). Covers, labels, and dates all leftover products. Utilizes leftover products before opening new product

Customer Service Skills

The Bakery Clerk is expected to provide customer service that is extraordinary and exceeds the expectations of our customers. They are required to follow established policies and guidelines that go above and beyond simply smiling and greeting customers. Going above and beyond encompasses attitudes, respect, and flexibility. The Bakery Clerk is expected to have a positive "can-do" attitude; treat others with respect; and easily adjust to changes in the workplace.

Education and/or Experience

High School diploma or general education degree (GED); or three to six months of related experience.

Physical Demands

While performing the duties of this job, the Bakery Clerk is regularly required to stand for long periods; walk; frequently use of hands; hands to finger; handle, or feel objects, tools, or controls. The Bakery Clerk occasionally is required to reach with hands and arms. The Bakery Clerk is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The individual must frequently lift and /or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close and color vision.