BAKERY/CAKE DECORATOR UN

The Kroger Co.; Denver (CO); On-site; USD 17,000 - 25,000; Full time

Job summary

The Kroger Co. is hiring for a bakery team member in Denver, CO. You will deliver outstanding customer service, prepare bakery items to order, and maintain a safe, clean environment in the bakery department.

Responsibilities include assisting customers, stocking and labeling products, and following food safety and temperature logs to ensure quality and freshness. Previous bakery experience is a plus; a current food handlers permit is required.

Qualifications

• Ability to handle stressful situations effectively.
• Excellent communication with customers and team members.
• Basic math skills for transactions and measurements.
• Current food handlers permit required upon employment.

Responsibilities

• Promote trust and respect among associates.
• Create a welcoming environment for customers and answer product questions.
• Know products in the department and respond with informed suggestions.
• Prepare bakery items per customer requests using proper equipment.
• Offer samples to help customers discover items.
• Inform customers of bakery specials.
• Provide customers with fresh, correctly portioned orders to prevent shrink.
• Recommend bakery items to meet customer needs.
• Operate bakery equipment (refrigerators, freezers, ovens) per guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Accurately measure and mix ingredients per recipe.
• Package, label and inventory ingredients and merchandise.
• Check product quality and review sell-by dates.
• Handle kitchen equipment safely (stoves, scales, freezers).
• Decorate cakes, pastries, cupcakes and other items.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the manager.
• Maintain a positive attitude and help customers locate products.
• Stay current with ads and promotions.

Skills

Stress management

Effective communication

Basic math

Food handler permit

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Prepare bakery items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery specials.
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
• Recommend bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.
• Adequately prepare, package, label and inventory ingredients in merchandise.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Properly use kitchen equipment, stove, computerized scale, freezer etc.
• Decorate cakes, pastries, cupcakes, cookies and other bakery items.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Understand the store’s layout and be able to locate products when requested by customer.
• Stay current with present, future, seasonal and special ads.
• Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math
• Current food handlers permit once employed

Desired

• Bakery/Cake Decorating experience
• Retail experience
• Second language: speaking, reading and/or writing