Bakery Cake Decorator - Creative Desserts & Service

Food Lion; Hickory (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion is seeking a Deli Bakery associate to provide quality customer service in the Bakery and Deli area. You will help with food preparation, product displays, and adherence to safety and sanitation standards in a fast-paced retail environment.

The role requires understanding ingredients, production standards, and company guidelines. Training is provided, and employees must maintain a neat appearance and follow dress code while contributing to a positive shopping experience.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Understand the use of ingredients, mixes, and icings and coordinates colors.
• Understand production standards for processing of all product.
• Follow all technical manuals for processing of product, label placement, etc.
• Ensure proper sanitation of department, equipment and proper food handling/preparation.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct all unsafe conditions that could cause associate or customer accidents.
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
• Ensure compliance with local, state and federal regulations.
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO).
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses.
• Perform all other duties as assigned

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion is seeking a Deli Bakery associate to provide quality customer service in the Bakery and Deli area. You will help with food preparation, product displays, and adherence to safety and sanitation standards in a fast-paced retail environment.

The role requires understanding ingredients, production standards, and company guidelines. Training is provided, and employees must maintain a neat appearance and follow dress code while contributing to a positive shopping experience.