Bakery-Cafe General Manager: Lead Growth & Experience

Panera; Athens (GA); On-site; USD 68,000 - 83,000; Full time

Job summary

Panera in Athens, GA is seeking a General Manager to oversee bakery-cafe operations, drive guest satisfaction and profitability. You will lead staffing, scheduling and development, act as a role model for professionalism and hospitality, and ensure Food Safety standards are met daily.

The role requires 3–5 years in AGM/GM roles, ServSafe certification, and a track record of coaching teams to deliver exceptional guest experiences. Flexibility for nights and weekends is expected.

Qualifications

• 3–5 years of experience as an Assistant General Manager or General Manager.
• Advanced Leadership Development Program completed for AGM development.
• ServSafe certified.

Responsibilities

• Lead cafe through people development, coaching, prioritization and problem solving.
• Drive sales growth and maintain profitability.
• Ensure Food Safety standards and uphold quality of product and service.
• Hire, train, motivate and manage performance to ensure exceptional guest service.
• Oversee staffing, scheduling and adherence to operational standards.

Skills

Leadership

Staffing planning

People development

Coaching

Guest experience

Food safety

Problem solving

Financial awareness

Education

ServSafe certified

Job description

Panera in Athens, GA is seeking a General Manager to oversee bakery-cafe operations, drive guest satisfaction and profitability. You will lead staffing, scheduling and development, act as a role model for professionalism and hospitality, and ensure Food Safety standards are met daily.

The role requires 3–5 years in AGM/GM roles, ServSafe certification, and a track record of coaching teams to deliver exceptional guest experiences. Flexibility for nights and weekends is expected.