Bakery Café Customer Experience Specialist

Better Talent; Windermere (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Fortuna Bakery in Orlando, FL is hiring a Bakery Server to deliver friendly, efficient service for bakery items, beverages, and prepared foods. You will greet customers, explain products, take orders, handle cash, and keep the display cases clean and appealing.

Responsibilities include preparing basic drinks, packaging pastries, breads, and food items, and assisting the team with opening, closing, and daily tasks while staying aware of food safety standards.

Qualifications

• Friendly, positive attitude with strong customer service skills.
• Good communication and ability to interact with customers professionally.
• Ability to work in a fast-paced environment.
• Basic math skills for handling cash and processing payments.
• Ability to stand for long periods and lift up to 25 lbs.
• Reliable, punctual, and able to work as part of a team.
• Previous experience in a bakery, café, or restaurant preferred but not required.
• Bilingual: English and Spanish are required.

Responsibilities

• Greet customers warmly and provide excellent customer service
• Help customers select bakery items, sandwiches, and beverages
• Take accurate orders and process payments through the POS system
• Prepare and serve coffee and basic drinks
• Package pastries, breads, and food items neatly for customers
• Maintain a clean, organized counter and display area following food safety standards
• Restock bakery displays and assist the team with opening, closing, and daily tasks

Skills

Customer service

Communication

Teamwork

Cash handling

Bilingual English/Spanish

POS system

Tools

POS system

Job description

Fortuna Bakery in Orlando, FL is hiring a Bakery Server to deliver friendly, efficient service for bakery items, beverages, and prepared foods. You will greet customers, explain products, take orders, handle cash, and keep the display cases clean and appealing.

Responsibilities include preparing basic drinks, packaging pastries, breads, and food items, and assisting the team with opening, closing, and daily tasks while staying aware of food safety standards.