BAKERY/BAKER-CLERK

Smith's Food and Drug; Rio Rancho (NM); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Smith's Food and Drug in Rio Rancho, NM is seeking a Bakery Clerk to create an outstanding customer experience and maintain a clean, safe bakery environment. You will support the department manager in achieving sales goals while upholding Quality Assurance standards and the company's Customer 1st strategy.

Responsibilities include answering questions about bakery products, meeting daily production goals, processing orders, and operating bakery equipment in a safe, organized manner.

Formación

• High school diploma or equivalent required.
• Bakery and retail experience preferred.
• Effective communication and math skills required.
• Second language abilities are a plus.
• Must be 18 years or older and hold a current food handlers permit.

Responsabilidades

• Create an environment where customers feel welcome and valued by answering product questions.
• Maintain cleanliness and comply with health, safety, and civil codes in the bakery area.
• Meet daily production goals for baked goods and ensure product freshness.
• Assist with receiving and unloading of merchandise and supplies.
• Develop product knowledge and respond to customer questions with recommendations.
• Prepare special orders per customer requests.
• Operate bakery equipment according to company guidelines.
• Label, stock, and inventory department merchandise; monitor dates.
• Report discrepancies and safety concerns to management.

Conocimientos

Retail experience

Bakery experience

Effective communication skills

Second language

Knowledge of basic math

Ability to handle stressful situations

Must be 18 or older

Current food handlers permit

High school diploma or equivalent

Educación

High school diploma or equivalent

Descripción del empleo

Position Summary:
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

• High school diploma or equivalent
• Bakery experience
• Retail experience
• Second language: speaking, reading and/or writing
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math
• Current food handlers permit once employed
• Must be able to meet the minimum physical demands of the position
• Must be 18 or older

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all local, state, and federal health and civil code regulations.
• Maintain cleanliness of counter, cases and coolers on a continuous basis.
• Observe scheduled shift operating hours.
• Meet the day's production goals for baked goods.
• Maintain a clean and sanitized work area.
• Plan and organize a development plan, including setting goals, prioritizing tasks, and developing appropriate time lines.
• Assist with receiving and unloading of merchandise and supplies.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Prepare special orders per customer requests.
• Use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines.
• Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.
• Adequately prepare, package, label and inventory ingredients in merchandise.
• Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
• Properly use kitchen equipment, proof-box, stove, computerized scale.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store's layout and be able to locate products when requested by customer.
• Stay current with present, future, seasonal and special ads.
• Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
• Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.