BAKERY/BAKER

Kroger; Denver (CO); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Bakery/Baker to create exceptional customer experiences. In this role, you will prepare delicious bakery items while maintaining a clean and safe environment. You will assist customers with inquiries, promote bakery specials, and ensure product quality. If you thrive in a fast-paced environment and have a passion for baking and customer service, this opportunity is perfect for you. Join a team that values respect, integrity, and diversity, and make a difference in the lives of our customers every day.

Qualifications

• Ability to handle stressful situations and communicate effectively.
• Knowledge of basic math and current food handlers permit required.

Responsibilities

• Create a welcoming environment for customers and assist with product inquiries.
• Prepare bakery items and maintain quality standards.
• Ensure compliance with food safety regulations and guidelines.

Skills

Effective communication skills

Ability to handle stressful situations

Basic math knowledge

Bakery experience

Retail experience

Second language

Education

Current food handlers permit

Job description

Join to apply for the BAKERY/BAKER role at Kroger.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
• Prepare bakery items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery specials.
• Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
• Recommend bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods according to food temperature logs and follow cooking instructions.
• Measure, prepare, and mix ingredients according to recipes, using a variety of kitchen utensils and equipment.
• Adequately prepare, package, label, and inventory ingredients in merchandise.
• Check product quality to ensure freshness. Review “sell by” dates and take appropriate action.
• Properly use kitchen equipment such as stoves, scales, fryers, steamers, and robot coupe.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Understand the store’s layout and be able to locate products when requested by customers.
• Stay current with present, future, seasonal, and special ads.
• Maintain awareness of inventory/stocking conditions and note any discrepancies.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs needed.
• Notify management of customer or employee accidents.
• Report safety risks, issues, and illegal activities such as theft or fraud.
• Perform essential functions of the position with or without reasonable accommodation.

Qualifications

Minimum:

• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math
• Current food handlers permit upon employment

Desired:

• Bakery experience
• Retail experience
• Second language (speaking, reading, and/or writing)