Bakery and Cafe Sales Associate

Ellen's Bakery & Cafe; Sylvan Lake (MI); On-site; USD 28,000 - 38,000; Full time

Job summary

Ellen's Bakery & Cafe in Michigan is seeking a friendly Bakery and Cafe Sales Associate to handle all transactions accurately and assist customers with orders. You will prepare coffee drinks, wrap and bag baked goods, and take carryout orders by phone or in person, while ensuring customers leave satisfied.

The candidate will interact with a loyal customer base in a long-standing business, with emphasis on helpful service, product knowledge, and attention to detail in pricing and receipts.

Qualifications

• High school diploma or equivalent required.
• Experience with POS systems and cash registers.
• Basic computer knowledge and numeric skills.
• Strong math and calculation abilities.
• Excellent written and verbal communication.

Responsibilities

• Greet customers and manage transactions efficiently.
• Balance the cash register and provide receipts.
• Accept payments (cash, card, checks) and give change.
• Issue coupons and gift cards, bag and wrap goods.
• Make Espresso and coffee drinks for dine-in and takeout.
• Take special cake and pastry orders by phone/in person.
• Explain ingredients and products to customers.
• Take carryout orders for breakfast, lunch, or dinner.

Skills

POS systems experience

Cash handling

Math skills

Excellent communication

Basic computer knowledge

Education

High school diploma

Tools

Cash register

POS system

Job description

Main responsibilities of a Bakery and Cafe Sales Associate:

• Managing transactions, making sure pricing is accurate
• Accepting payments and providing receipts
• Bagging purchased goods

Bakery and Cafe Sales Associate Job Description:

We are looking for a qualified and responsible Bakery and Cafe Sales Associate to manage all transactions with our customers efficiently and accurately.
A good job candidate is a person who knows their way around a cash register and can easily operate it. Their main responsibilities include accepting payments and providing receipts, making sure all transactions run smoothly and every customer is satisfied with the service. In addition, this position makes coffee drinks for the restaurant and to go orders, correctly boxes and bags baked goods for sale, and takes carryout orders by phone and in person counter sales. They will also take special cake and pastry orders by phone and in person. We will assist you with product knowledge, and train you to communicate to the guest the ingredients and makeup of our wide selection of breads, pastries, cakes and cookies.
The Bakery and Cafe Sales Associate we would like to employ must be able to interact with our customers in a friendly manner. We have been in business for 21 years, and have a wonderful base of customers who have supported us. You will see these folks on a sometimes daily basis..

Responsibilities of a Bakery and Cafe Sales Associate:

• Greeting customers when entering and leaving the premises
• Managing transactions using a cash register
• Balancing the cash register
• Accepting payments in cash, credit or check
• Providing change and receipts
• Issuing coupons and gift cards
• Bagging and wrapping purchased goods for safe transport
• Making Espresso and Coffee drinks

Taking special orders

Explaining ingredients and products to customers

Taking carryout orders for Breakfast, Lunch and Dinner

Bakery and Cafe Sales Associate Job Requirements:

• Must have at least a high school degree
• Experience with POS systems and cash registers
• Basic computer knowledge
• Good math skills
• Excellent communication skills

Chef Ellen grew up in the Washington D.C. Suburbs of Virginia.
She studied theater and art at Virginia Commonwealth University in Richmond, and then moved to Blacksburg, Virginia where she found a job in a local bakery. After seven years, she returned to the D.C. Area to work in a local restaurant before attending the Culinary Institute of America in Hyde Park, New York in 1988.
She met George in August of that year. Her extern from the CIA was spent at Ridgewells Caterer in Maryland, where she met her pastry mentor, Chef Karl Meuller. After graduation, she moved to Michigan to work at the Grand Plaza Hotel in Grand Rapids.
George and Ellen were married in 1992 and settled in Sylvan Lake one year later.