Baggage Porters and Bellhops

Course Advisor, Inc.; United States; On-site; USD 30,000 - 40,000; Full time

Job summary

Course Advisor is seeking a Baggage Porter / Bellhop responsible for handling travelers' baggage at terminals or hotels. Key responsibilities include completing baggage forms, providing directions, and acting as part of the security team. Ideal candidates will possess strong service orientation and active listening skills. Familiarity with Microsoft Office tools is beneficial. This position involves assisting guests with special needs, making effective communication and coordination essential.

Responsibilities

• Complete baggage insurance forms.
• Receive and mark baggage by completing and attaching claim checks.
• Compute and complete charge slips for services rendered and maintain records.
• Supply guests or travelers with directions and travel information.
• Act as part of the security team at transportation terminals.
• Assist physically challenged travelers and other guests with special needs.

Skills

Service Orientation

Active Listening

Speaking

Coordination

Critical Thinking

Reading Comprehension

Tools

Microsoft Excel

Microsoft Word

Microsoft Office

Microsoft Outlook

Corel WordPerfect Office Suite

Job description

Baggage Porter / Bellhop

Baggage Porter or Bellhop is responsible for handling baggage for travelers at transportation terminals or for guests at hotels or similar establishments.

Responsibilities

• Complete baggage insurance forms.
• Receive and mark baggage by completing and attaching claim checks.
• Compute and complete charge slips for services rendered and maintain records.
• Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.
• Act as part of the security team at transportation terminals, hotels, or similar establishments.
• Assist physically challenged travelers and other guests with special needs.

Key Skills

• Service Orientation: Actively looking for ways to help people.
• Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking: Talking to others to convey information effectively.
• Coordination: Adjusting actions in relation to others’ actions.
• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Reading Comprehension: Understanding written sentences and paragraphs in work‑related documents.

Common Title Variants

• Bellman
• Baggage Handler
• Sky Cap
• Bellstaff
• Redcap

Common Tools & Technology

• Microsoft Excel
• Microsoft Word
• Microsoft Office
• Microsoft Outlook
• Corel WordPerfect Office Suite