Baggage & Passenger Services Agent (Earned Wages Access)

Unifi Aviation, LLC; Chicago (IL); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Earned wage access (Payactiv)

Short-term disability (AFLAC)

Exclusive employee discounts

Travel discounts (ID90, Concur)

Tuition discount (Purdue Global)

Paid time off (PTO)

Job summary

Prospect Airport Services is looking for individuals to help handle incoming and outbound passengers’ baggage and address related concerns at airports, including Chicago. The role includes duties from cargo handling to manifest preparation and safety compliance.

We offer competitive pay with earned-wage access and a benefits package for full-time employees, alongside travel and educational discounts and a range of voluntary coverages.

Qualifications

• High School diploma or GED.
• Must be at least 18 years of age.
• Possess a valid driver's license.
• Must be able to obtain credentials required as per airport/state/customs requirements.
• Physical ability to lift up to 70 lbs and stand/walk for extended periods.
• Willingness to work rotating shifts, nights, weekends and holidays.
• Prospect is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

Responsibilities

• Take orders from customers, arrange for pickup of cargo and answer questions related to cargo.
• Prepare bills of lading and weigh items to determine charges and prepare freight bills.
• Collect fees, process payments, and issue refunds using the computer system.
• Contact vendors and claims adjustment department to resolve problems with shipments.
• Prepare manifest to accompany shipments and maintain records of goods shipped, received and stored.
• May also perform ramp agent duties as needed.
• Adhere to all safety procedures and policies.
• Complete work in a safe and secure manner, following company safety and operational standards.
• Immediately report safety and security incidents as well as potential hazards in line with company policy.
• Perform other related duties as assigned.

Skills

Safety awareness

Customer service

Education

High School diploma or GED

Job description

Prospect Airport Services is looking for individuals to help handle incoming and outbound passengers’ baggage and address related concerns at airports, including Chicago. The role includes duties from cargo handling to manifest preparation and safety compliance.

We offer competitive pay with earned-wage access and a benefits package for full-time employees, alongside travel and educational discounts and a range of voluntary coverages.