Baggage Handler - Part Time

Transdev; Columbus (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Part Time Baggage Handler in Columbus, Ohio. This role involves operational oversight and assisting passengers with their baggage needs. Ideal candidates will have strong customer service skills and a valid driver's license. You'll be part of a dynamic team focused on safety and customer satisfaction, working in a flexible environment that combines both indoor and outdoor settings. This is a fantastic opportunity to contribute to a vital service while enjoying various employee benefits.

Benefits

Medical, Dental and Vision Benefits

Paid Time Off

Paid Sick Time

Paid Holidays

401k or Similar Retirement Plan

Qualifications

• Must have a valid driver's license and 2 years of customer service experience.
• Knowledge of ADA and baggage handling experience is preferred.

Responsibilities

• Oversee on-road service and track trip performance measures.
• Provide customer support and assist passengers with baggage.

Skills

Customer Service Skills

Problem-Solving Skills

Excellent Verbal Skills

Interpersonal Skills

Ability to Lift 50 lbs

Education

High School Diploma or Equivalent

Technical Degree Preferred

Job description

Transdev in Columbus, Ohio via Columbus Airport is hiring a Part Time Baggage Handler to provide operational oversight, day-to-day operational needs, and assist passengers in need, and with loading/unloading of baggage from the bus. We are seeking customer service-oriented professionals who are dedicated to safety.

Transdev is proud to offer:

CBA Position:

Position Subject to Collective Bargaining Agreement:

• $18.00 / hour
• Part Time
• Available Shift hours are 6:00am-2:30pm (2-3 days a week)

Benefits for this role may include:

• Medical, dental and vision benefits
• Paid time off
• Paid sick time
• Paid holidays
• 401k or similar retirement plan

Key Responsibilities:

• Oversees on-road service by tracking trip performance measures, route began on time, performance, incidents, etc.
• Provides customer support by responding to questions/concerns regarding schedules, lost items, timing, and general service challenges. Assists passengers in need, and with loading/unloading of baggage from the bus.
• Assists in emergency situations for vehicle operators, act as liaison between drivers, management, and emergency services.
• Reconcile physical passenger counts and electronic count from the bus systems if equipped.
• Other duties as assigned by GM or Direct Supervisor.

Qualifications:

• High school diploma or equivalent
• Valid driver's license
• Technical degree preferred
• ADA knowledge
• Baggage handling experience
• 2 years customer service experience
• Excellent verbal and interpersonal skills, email, and phone skills.
• Problem-solving skills
• Excellent customer service skills
• Ability to lift a minimum of 50 lbs

Physical Requirements:

• Must be able to work shifts or flexible work schedules as needed.
• The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
• Work environment will be a combination of both indoors and outdoors.

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace. If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

Job Category: Operations Support

Job Type: Part Time

Req ID: 4692

Pay Group: UD5

Cost Center: 55368