Badge and Credential Clerk

GRS, Inc.; Washington (District of Columbia); On-site; USD 45,000 - 65,000; Full time

Job summary

GRS, Inc. is looking for a motivated Badge and Credential Clerk in Washington, D.C. This role involves reviewing applications, coordinating with program offices, and assisting in policy development for the agency's Badge and Credential Program.

The ideal candidate will have a minimum of a high school diploma and three years of relevant experience. Strong knowledge of information technology and excellent customer service skills are essential. The position offers a dynamic work environment in federal service.

Qualifications

• Minimum of three years of experience in related fields.
• Strong customer service skills, both written and verbal.

Responsibilities

• Review credentials and LEOSA applications.
• Coordinate checks for applicant eligibility.
• Assist with policy development.
• Produce and ship credentials.
• Track and manage B&C items in databases.
• Process retirement requests.
• Assist with inventory control.
• Perform minor administrative functions.

Skills

Information technology knowledge

Security compliance

Law enforcement understanding

Microsoft Office Suite

Education

Minimum High School Diploma or GED

Two-year college degree preferred

Job description

Global Resource Solutions, Inc. (GRS) is seeking an enthusiastic, motivated, detail orientated, and talented individual for the position of Badge and Credential Clerk.

Job Description

Summary: The Badge and Credential Clerk shall support agency Badge and Credential (B&C) Program by reviewing credential and Law Enforcement Officer Safety Act (LEOSA) applications, coordinating with appropriate program offices to ensure all necessary checks are conducted and determinations made as to an applicant’s eligibility.

Responsibilities

• Review credentials and Law Enforcement Officer Safety Act (LEOSA) applications.
• Coordinate with appropriate program offices to ensure all necessary checks are conducted and determinations are made as to an applicant’s eligibility.
• Assist with policy development in accordance with federal regulations, agency policies and memoranda related to B&C programs. Import photographs and signatures into the B&C database.
• Produce credentials and ship throughout United States and the U.S. Territories. Create, maintain, and update existing and new items in B&C databases.
• Assign and track all B&C related items in various B&C databases. Receive and process returns and retirement requests, including but not limited to LEOSA applications.
• Ship retirement returns and LEOSA cards via Government Contracted Carrier and United States Postal Service (NOTE: use discretion if the package must be secured in accordance with sensitive information protocol).
• Assist with all aspects of inventory control via systems and manual spreadsheets.
• Perform minor administrative functions in support of B&C Program functions.

Requirements

• Minimum High School Diploma or GED – Two-year college degree preferred.
• Three (3) years of experience.

Security Requirements

• Public Trust.

Skills

• Strong working knowledge with a minimum of two years of experience in the area of information technology, security, law enforcement, asset management and/or the production and control of government issued identification.
• Experience and knowledge using Microsoft Office Suite.

Physical Requirements

This position requires employees to be willing and able to: sit, bend, reach, stoop, squat, stand, and walk.

Communication

Excellent customer service via phone and face-to-face conversation, excellent written and oral command of English.

GRS is an Equal Opportunity Employer. GRS will continue to abide by obligations under VEVRRA and Section 503 physical or mental disability, protected veteran status, or any other characteristics that are protected by law.