Backwaiter

P.F. Chang's; Indianapolis (IN); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Opportunities for advancement

Discounted meals

Employee referral program

Exclusive team member discounts

401(k) retirement plan

Medical, dental, and vision insurance

Paid sick leave

Job summary

A popular restaurant chain is seeking a Backwaiter to support restaurant operations by delivering food to guests and maintaining service stations. This entry-level position offers training and flexible scheduling. Candidates should be at least 18 years old and possess strong multitasking and communication skills. The role includes benefits such as competitive pay, paid training, and opportunities for advancement.

Qualifications

• No prior experience required—training is provided.
• Must be at least 18 years old.
• Possess or obtain a current Food Handler’s Card where applicable.
• Ability to stand, reach, bend, balance, and lift objects up to 30 lbs repeatedly.

Responsibilities

• Deliver food to guests efficiently and ensure all requests are met.
• Monitor the expo line and assist guests with questions.
• Clear and sanitize tables and seating according to standards.
• Retrieve and transport dirty dishes to the dishwashing station.
• Support with beverage preparation and responsible alcohol service.

Skills

Multitasking skills

Excellent communication skills

Ability to remain calm under pressure

Job description

Job Summary

The Backwaiter supports restaurant operations by delivering food to guests promptly and courteously, assisting with dining room cleanliness, and maintaining service stations. All team members must provide excellent customer service to ensure exceptional guest experiences.

Job Responsibilities

• Deliver food to guests efficiently and ensure all requests are met.
• Monitor the expo line, run trays of food for dine-in, and assist guests with any questions.
• Clear and sanitize tables, seating, and floors according to restaurant standards.
• Retrieve and transport dirty dishes to the dishwashing station.
• Restock and clean service stations as needed.
• Operate kitchen equipment such as coffee machines, iced tea machines, and POS systems.
• Interact courteously with guests and notify managers of quality or service concerns.
• Follow company policies, dress code, and safety procedures.
• Assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary.
• Support with beverage preparation and responsible alcohol service when required.

Job Requirements

• No prior experience required—training is provided.
• Must be at least 18 years old.
• Possess or obtain a current Food Handler’s Card, where applicable.
• Ability to stand, reach, bend, balance, and lift objects up to 30 lbs. repeatedly during a shift.
• Strong multitasking skills and ability to work effectively in a fast‑paced, team‑oriented environment.
• Excellent communication skills and ability to remain calm under pressure.

Benefits We Offer For This Position

• Competitive pay
• Flexible scheduling
• Paid on the job training
• Opportunities for advancement – we promote from within
• Discounted meals
• Employee referral program
• Exclusive team member discounts

For Qualifying Team Members

• 401(k) retirement plan (based on hours worked)
• Medical, dental and vision insurance (based on hours worked)
• Paid sick leave (in qualifying jurisdictions)

Seniority level

Entry level

Employment type

Part‑time

Job function

Other

Industries

Restaurants

Referrals increase your chances of interviewing at P.F. Chang's by 2x

Sign in to set job alerts for “Backwaiter” roles.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.