Backwaiter

P.F. Chang's; Memphis (TN); On-site; USD 13,776 - 20,664; Part time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Opportunities for advancement

Discounted meals

401(k) retirement plan

Medical, dental and vision insurance

Paid sick leave

Job summary

A popular Asian restaurant chain in Memphis is seeking a Backwaiter to support restaurant operations and enhance guest experiences. Responsibilities include delivering food, monitoring dining areas, and assisting guests. The ideal candidate possesses strong multitasking and communication skills. Competitive pay and benefits, with opportunities for advancement, are offered.

Qualifications

• No prior experience required; training is provided.
• Ability to stand, reach, bend, balance, and lift objects up to 30 lbs. repeatedly.
• Must be at least 18 years old.

Responsibilities

• Deliver food to guests efficiently.
• Clear and sanitize tables and seating.
• Interact courteously with guests and support beverage preparation.

Skills

Multitasking

Communication skills

Customer service orientation

Job description

Job Summary

The Backwaiter is responsible for supporting restaurant operations by delivering food to guests promptly and courteously, assisting with dining room cleanliness, and maintaining service stations. All team members must provide excellent customer service to ensure exceptional guest experiences.

Job Responsibilities

• Deliver food to guests efficiently and ensure all requests are met.
• Monitor the expo line, run trays of food for dine-in, and assist guests with any questions.
• Clear and sanitize tables, seating, and floors according to restaurant standards.
• Retrieve and transport dirty dishes to the dishwashing station.
• Restock and clean service stations as needed.
• Operate kitchen equipment such as coffee machines, iced tea machines, and POS systems.
• Interact courteously with guests and notify managers of quality or service concerns.
• Follow company policies, dress code, and safety procedures.
• Assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary.
• Support with beverage preparation and responsible alcohol service when required.

Job Requirements

• No prior experience required—training is provided.
• Must be at least 18 years old.
• Possess or obtain a current Food Handler’s Card, where applicable.
• Ability to stand, reach, bend, balance, and lift objects up to 30 lbs. repeatedly during a shift.
• Strong multitasking skills and ability to work effectively in a fast-paced, team-oriented environment.
• Excellent communication skills and ability to remain calm under pressure.

Benefits

• Competitive pay
• Flexible scheduling
• Paid on the job training
• Opportunities for advancement – we promote from within
• Discounted meals
• Employee referral program
• Exclusive team member discounts
• Closed on Thanksgiving and Christmas at most locations
• 401(k) retirement plan (based on hours worked)
• Medical, dental and vision insurance (based on hours worked)
• Paid sick leave (in qualifying jurisdictions)

Why work for us? Because it’s more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.

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