Backroom Operations Lead: Merchandising & Training

The TJX Companies, Inc.; Greensboro (NC); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) program

Health benefits

Job summary

Marshalls at USA Marshalls Store 0111 Greensboro NC is hiring a retail associate. Starting pay includes a range of USD $13.75–$14.25 per hour, with opportunities to grow through training, teamwork, and leadership exposure.

The role emphasizes merchandise processing, backroom organization, and compliance with safety and labor policies while delivering exceptional customer service in a fast-paced off-price retail environment.

Qualifications

• 1 year retail experience and at least 6 months in a leadership role.

Responsibilities

• Creates a positive internal and external customer experience.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor.
• Trains and mentors Associates on merchandising and processing principles.
• Ensures merchandise is properly tagged, hung, secured, and coded.
• Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor.
• Ensures Associates complete tasks and activities according to store plan; prioritizes as needed.
• Monitors productivity of team and coaches as necessary.
• Organizes and rotates back stock for easy replenishment.
• Maintains and upholds merchandising philosophy and signage standards.
• Maintains all organizational, cleanliness and recovery standards for the backroom area.
• Ensures compliance with recycling and, where applicable, hazardous waste programs.
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates.
• Provides and accepts recognition and constructive feedback.
• Partners with Management on Associate training needs to increase effectiveness.
• Ensures adherence to all labor laws, policies, and procedures.
• Promotes credit and loyalty programs.
• Supports and participates in store shrink reduction goals and programs.
• Promotes safety awareness and maintains a safe environment.
• Other duties as assigned

Job description

Marshalls at USA Marshalls Store 0111 Greensboro NC is hiring a retail associate. Starting pay includes a range of USD $13.75–$14.25 per hour, with opportunities to grow through training, teamwork, and leadership exposure.

The role emphasizes merchandise processing, backroom organization, and compliance with safety and labor policies while delivering exceptional customer service in a fast-paced off-price retail environment.