Backroom & Customer Experience Associate

The TJX Companies, Inc.; Concord (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Paid time off

Employee assistance program

Job summary

The TJX Companies, Inc. is seeking a customer-focused team member for Marshalls in Concord, NC. You will deliver a high-quality customer experience, engage with shoppers, and maintain an orderly store environment.

The role involves assisting with transactions, promoting loyalty programs, and supporting merchandising and safety standards. Ideal candidates possess strong communication skills, excel at multi-tasking, and are flexible with hours.

Qualifications

• Excellent customer service skills and ability to engage with customers effectively.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes in direction or situations.
• Willingness to support business needs with a flexible schedule.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store.
• Accurately ring purchases and returns and follow checkout procedures; promote loyalty programs.
• Support merchandising and floor readiness; participate in store recovery and safety practices.
• Uphold labor policies and contribute to a positive store culture; assist in shrink reduction initiatives.

Skills

Customer service

Communication

Multi-tasking

Flexibility

Attention to detail

Teamwork

Job description

The TJX Companies, Inc. is seeking a customer-focused team member for Marshalls in Concord, NC. You will deliver a high-quality customer experience, engage with shoppers, and maintain an orderly store environment.

The role involves assisting with transactions, promoting loyalty programs, and supporting merchandising and safety standards. Ideal candidates possess strong communication skills, excel at multi-tasking, and are flexible with hours.