Backroom Associate- Part Time

The TJX Companies, Inc.; South Hill (VA); On-site; USD 18,000 - 25,000; Full time

Job summary

The TJX Companies, Inc. is seeking a Retail Associate to deliver outstanding customer service and support store operations at our Virginia location. You will engage with customers, process transactions, and help maintain a clean, organized sales floor while promoting our loyalty programs.

Ideal candidates are flexible, detail-oriented, and capable of multitasking in a fast-paced retail environment. Training and development opportunities are available as part of our dynamic team.

Qualifications

• Excellent customer service skills.
• Strong communication and organizational abilities with attention to detail.
• Ability to multitask and adapt to changing priorities.
• Willingness to work flexible shifts to meet business needs.
• Capable of lifting heavy objects with or without accommodations.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining store standards.
• Ring purchases/returns accurately and handle cash per procedures.
• Promote credit and loyalty programs.
• Support merchandising and ensure stock is prepared for the floor.
• Participate in store recovery, cleanliness, and safety efforts.
• Assist in loss prevention and safety awareness.
• Perform other duties as assigned by store leadership.

Skills

Customer service

Communication

Organization

Multi-tasking

Flexibility

Teamwork

Attention to detail

Safety awareness

Job description

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

• Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Who We're Looking For:

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors