Backhaul Coordinator

Penske; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

Penske is seeking a Backhaul Coordinator to enhance revenue by optimizing fleet utilization through identifying empty freight lanes and collaborating with shippers and brokers. Responsibilities include maintaining a comprehensive database of shippers, negotiating rates, and troubleshooting customer issues. Preferred candidates should have a high school diploma, with a bachelor's degree in business or supply chain as a plus, along with brokerage and logistics experience. This position requires strong negotiation and problem-solving skills.

Qualifications

• High School Diploma or equivalent required,Bachelor’s Degree preferred.
• Brokerage experience preferred.
• Logistics/Supply Chain related experience preferred.
• Ability to negotiate required.
• Strong relationship building skills leading to customer satisfaction required.
• Ability to drive results and bring timely solutions required.
• Creative problem-solving ability required.
• Regular attendance and willingness to travel as necessary.

Responsibilities

• Identify and maintain a database of potential freight sources.
• Work with shippers and operations to execute load moves.
• Resolve issues for contracted backhaul customers.
• Negotiate market rates with shippers and brokers.
• Identify empty lanes and maintain tracking lists.

Skills

Negotiation skills

Relationship building

Problem solving

Attention to detail

Logistics knowledge

Education

High School Diploma or equivalent

Bachelor’s Degree in Business or Supply Chain Management

Job description

Position Summary

The Backhaul Coordinator is responsible for generating revenue and profit growth by filling empty miles and increasing the utilization of the Penske fleet. This position will work with all fleet operators to identify empty freight lanes and excess equipment capacity. In turn the Freight Coordinator will negotiate market rates for loads with Backhaul customers (Shippers and Brokers).

Major Responsibilities

General

• Identify and maintain database of shippers as potential freight sources.
• Solicit brokers and shippers, quote rates.
• Execute load moves working between shippers and operations.
• Function as a single point of contact for contracted backhaul customers to resolve issues.
• Identify process improvement opportunities in freight coordination activities.
• Other projects as assigned by the supervisor

Backhauls

• Identify and coordinate relationships with freight brokers and shippers.
• Identify empty lanes and maintain a tracking list.
• Develop list of target shippers and brokers; receive lead and contact information from a variety of sources; and secure loads that can be effectively handled by the fleets.
• Secure and tender load to a company dedicated fleet; ensure load is picked up and delivered timely; and ensure billing is processed accurately and timely.
• Understand aging of receivables and manage slow, late payments. Recognize trends for potential payment defaults. Make calls to collect slow pay and manage any disputed invoices.
• Understand needs of the company’s location fleet, service tendering loads with prompt and courteous response regarding pick-up and delivery time and invoicing.
• Work with Fleet management to overcome restrictions that may prohibit backhaul.

Idle Equipment

• Assist in identifying idle capacity.
• Secure and tender load to the operation; ensure load is picked up and delivered timely; and ensure billing is processed accurately and timely.
• Understand aging of receivables and manage slow, late payments. Recognize trends for potential payment defaults. Make calls to collect slow pay and manage any disputed invoices.
• Understand needs of the company’s location fleet, service tendering loads with prompt and courteous response regarding pick-up and delivery time, claims and invoicing.

Qualifications

• High School Diploma or equivalent required, Bachelor’s Degree in Business or Supply Chain Management preferred.
• Brokerage experience preferred.
• Logistics / Supply Chain related experience preferred.
• Ability to negotiate required.
• Successful track record of building relationships with stakeholders or customers that have resulted in high customer satisfaction is required.
• Ability to drive results and bring viable solutions to the table in a timely manner is required.
• Ability to problem solve in a creative manner is required.
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements

• The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
• While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.