Backend Platform Engineer - Hapiko

Jobgether; United States; Remote; USD 98.000 - 131.000; Vollzeit

Benefits dieser Stelle

Remote-first

Toronto-based opportunity

Flexible hours

Benefits package

Career development

Autonomy

Collaborative culture

Impactful work

Diversity & inclusion

Dynamic environment

Zusammenfassung

Jobgether is seeking a backend-focused engineer to own development, maintenance, and optimization of APIs, queues, and real-time communications driving our product. You will design autoscaling, monitor costs, support production releases, and collaborate across teams including firmware, ML infra, and Trust & Safety, with remote-first options.

Based in Canada, the role offers Toronto-based opportunities and a dynamic, autonomous work culture that emphasizes innovation, collaboration, and impact

Qualifikationen

• Backend applications and services with Python.
• PostgreSQL design, query optimization, and production management.
• Experience owning production infra end-to-end.
• Ability to design and scale queue-driven or real-time systems.
• Strong understanding of distributed systems, APIs and real-time comms.
• Experience building reliable cloud infrastructure with autoscaling.
• Familiarity with observability, metrics, logging and incident monitoring.
• Knowledge of release engineering incl. migrations and rollbacks.
• Ability to monitor and optimize infrastructure costs while balancing performance.
• Experience collaborating with firmware, ML infra and security teams.
• Willingness to participate in on-call rotations and improve reliability.
• Excellent communication and ownership in a small, fast-paced team.

Aufgaben

• Own the development, maintenance, and optimization of backend APIs and job queues responsible for processing customer requests and powering the product experience.
• Maintain and improve the real-time communication infrastructure that connects devices to backend services, ensuring reliability and performance in collaboration with firmware engineering.
• Design, implement, and optimize autoscaling capabilities to support increasing traffic and expanding device fleet.
• Collaborate with Machine Learning Serving Engineers to coordinate infrastructure scaling and GPU-based inference workloads.
• Strengthen observability with metrics, logging, tracing, and alerting for early issue detection.
• Build cost-monitoring and instrumentation to track expenses at request, model, and service levels.
• Take ownership of release engineering for backend services, including deployments, migrations, production releases, and rollbacks.
• Improve system architecture, resilience, and operational standards for scalability and maintainability.
• Partner with Trust & Safety to implement abuse prevention, device security, and privacy safeguards for children’s product.
• Participate in on-call rotation and continuously improve systems to reduce incidents.
• Identify bottlenecks and risks, and take proactive steps to improve performance and reliability.
• Establish engineering best practices to support long-term platform growth.

Kenntnisse

Python

PostgreSQL

Elixir

Distributed systems

Observability

Release engineering

Cloud autoscaling

Real-time

Jobbeschreibung

Accountabilities:

• Own the development, maintenance, and optimization of backend APIs and job queues responsible for processing customer requests and powering the product experience.
• Maintain and improve the real-time communication infrastructure that connects devices to backend services, ensuring reliability and performance in collaboration with firmware engineering.
• Design, implement, and optimize autoscaling capabilities to support increasing traffic, seasonal demand, and the expansion of the connected device fleet.
• Collaborate with Machine Learning Serving Engineers to coordinate infrastructure scaling and optimize GPU-based inference workloads.
• Strengthen observability across the platform by developing and maintaining metrics, logging, distributed tracing, and alerting systems that enable early detection and resolution of technical issues.
• Build cost-monitoring and instrumentation capabilities to track infrastructure expenses at the request, model, and service levels.
• Take ownership of release engineering for backend services, including deployment strategies, database migrations, production releases, and reliable rollback procedures.
• Improve system architecture, infrastructure resilience, and operational standards to ensure the platform remains scalable, maintainable, and cost-efficient.
• Partner with Trust & Safety engineering to implement effective abuse prevention mechanisms, device security measures, and privacy safeguards appropriate for a children's product.
• Participate in the shared on-call rotation, responding to production incidents and continuously improving systems to reduce operational disruptions and recurring alerts.
• Identify infrastructure bottlenecks, technical risks, and opportunities for optimization, taking proactive steps to improve system performance and reliability.
• Establish engineering best practices and technical foundations that support the platform's long-term growth as the engineering team expands.

Requirements:

• Strong professional experience developing backend applications and services using Python.
• Solid expertise in PostgreSQL, including database design, query optimization, and production database management.
• Experience with Elixir or a genuine interest and willingness to learn and work with the language.
• Demonstrated experience owning production infrastructure end to end, including architecture, deployment, monitoring, maintenance, and operational reliability.
• Proven ability to design, operate, and scale queue-driven or real-time systems through significant increases in traffic and workload.
• Strong understanding of distributed systems, asynchronous processing, API architecture, and real-time communication technologies.
• Experience building and maintaining reliable cloud infrastructure, including autoscaling strategies and systems designed to handle fluctuating demand.
• Familiarity with observability practices and tools, including metrics, centralized logging, distributed tracing, alerting, and incident monitoring.
• Understanding of release engineering and deployment practices, including safe production releases, database migrations, and rollback strategies.
• Ability to monitor and optimize infrastructure costs while balancing performance, reliability, and scalability.
• Experience collaborating with cross-functional engineering teams, particularly in environments involving firmware, machine learning infrastructure, and security.
• Strong troubleshooting and problem-solving skills, with the ability to investigate production incidents and implement sustainable solutions.
• Comfort taking responsibility for production systems and participating in on-call rotations, with a proactive approach to reducing incidents and improving operational efficiency.
• Excellent communication and collaboration skills, combined with the ability to work independently and take ownership of complex technical projects.
• A resourceful and hands-on mindset, with the ability to thrive in a small, fast-paced engineering team where autonomy and technical decision-making are essential.

Benefits:

• Competitive compensation: Annual salary ranging from CA$136,700 to CA$182,300 for Ontario-based candidates, depending on experience, qualifications, and relevant expertise.
• Remote working opportunities: Remote-first arrangements, with the advertised opportunity available in Toronto.
• Flexible working hours: Flexibility to organize your schedule and support a healthy work-life balance.
• Comprehensive benefits: Access to a broad employee benefits package.
• Career development: Opportunities for professional growth, career advancement, and internal mobility.
• Innovation-driven environment: Work on a first-of-its-kind technology product combining connected devices, backend infrastructure, and artificial intelligence.
• Technical ownership: Significant autonomy and the opportunity to influence architecture, infrastructure decisions, and engineering standards.
• Collaborative culture: Work alongside experienced engineers across backend, firmware, machine learning, and Trust & Safety disciplines.
• Meaningful impact: Help build reliable, secure, and scalable technology supporting innovative digital experiences for children.
• Inclusive workplace: Join an organization committed to accessibility, diversity, and equal employment opportunities.
• Dynamic work environment: Be part of a hands-on, fast-paced team that values creativity, collaboration, innovation, and fun.