Back Server (FT)

ViziRecruiter,LLC.; Indiana (PA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

An entertainment company seeks enthusiastic customer service staff in Indiana, PA. Applicants must be at least 18 and hold a high school diploma. Responsibilities include enhancing guest experiences and maintaining service standards. Join a diverse team in a fast-paced environment that values personal growth and offers competitive benefits.

Qualifications

• 18 years of age minimum.
• One year of related experience or training.
• Ability to read and write in English.

Responsibilities

• Deliver ACES Guest Service during all interactions.
• Replenish supply of clean linens, silverware, and dishes.
• Assist server with guest’s dining experience.
• Complete opening and closing work assignments.

Skills

Customer Service

Communication Skills

Basic Math Skills

Education

High School diploma or equivalent

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Adhere to HCP as well as all Food and Beverage Policies.
• Greets guests with a warm, friendly smile and greeting.
• Must deliver ACES Guest Service to every guest during all interactions.
• Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and Company standards and programs.
• Committed to consistently delivering the highest quality of food & service to local and international guests in order to ensure repeat visits.
• Demonstrate and exhibit characteristics and behavior in accordance with Property and Departmental Service Guarantees, and Property Core Values.
• Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy.
• Carries dirty dishes from dining room to kitchen.
• Wipes tabletops and chairs in accordance with departmental Health Standards.
• Sets tables with silverware and glassware.
• Replenishes supply of clean linens, silverware, glassware, and dishes in dining room.
• Assist server with guest’s dining experience.
• Completes work assignments for opening and closing duties.
• Complete any task assigned by dining room manager, chef, or supervisor.
• Performs other duties as may be assigned by department and/or company management.
• Maintains valid MD lottery license, Food Handlers permit and TIPS certifications.

Requirements

• Minimum of 18 years of age.
• High School diploma or equivalent and one-year related experience and/or training, or equivalent combination of education and experience.
• The ability to read and write in English and have good verbal communication skills.
• Basic math skills, such as adding, subtracting, fractions, decimals, percentages, etc.
• The ability to frequently lift and/or move between 5-25 lbs.
• The ability to occasionally lift and/or move more than 25 lbs.
• Must qualify for a license with the Maryland State Lottery Agency and meet any credentialing requirements of the Maryland Gaming Control Board.