Back Office Product Manager - Inventory & AI

Scotch; Portland (OR); Sur place; USD 150 000 - 170 000; Plein temps

Avantages offerts par ce poste

Equity package

Medical, dental, vision

Unlimited PTO

Résumé du poste

Scotch is building the next-generation operating system for beverage alcohol retailers. We’re hiring a Product Manager to shape the Scotch back office—the web app where merchants run their business. The register is where a sale happens; the back office is where the business gets managed, and it’s where Scotch helps merchants make better revenue-driving decisions.

This is a hands‑on role with real autonomy. You’ll work with other product managers to build and execute the back office vision

Qualifications

• 5+ years of product management experience.
• Experience managing complex, data-heavy web applications.
• Experience bringing AI-powered features to production.
• Experience designing administrative workflows and multi-tenant products.
• Demonstrated autonomy and accountability in decision-making.
• Strong customer discovery skills and onsite research with store owners/managers.
• Clear written and verbal communication to engineering, customers, and executives.

Responsabilités

• Own the merchant operations roadmap for the back-office web app, turning direction into releases.
• Own core inventory and back-office workflows: products, receiving, ordering, transfers, pricing, and shelf labels.
• Gather requirements from merchants to understand needs vs. actual practice.
• Execute on AI feature strategy within back office and measure impact.
• Serve as product point of contact for support, onboarding, and GTM in back-office areas.
• Shape direction for the back office and defend tradeoffs to stakeholders.
• Translate conflicting merchant input into a clear direction and maintain it.
• Write requirements that describe problems and outcomes, not implementation.
• Design for organizational scale across multi-location tenants and roles.
• Decide where AI belongs in workflows and define evaluation methods.
• Prioritize across merchant escalations, platform work, and long-horizon bets.
• Coordinate releases end-to-end with engineering and stakeholders.
• Define success metrics before building and monitor adoption.
• Spend time with merchants to uncover insights beyond tickets.
• Raise the bar on writing, decision making, and merchant communication.

Connaissances

Product management

Data-driven decisions

AI feature development

Autonomy & accountability

Customer discovery

Prioritization

Communication

Outils

SQL

Description du poste

Scotch is building the next-generation operating system for beverage alcohol retailers. We’re hiring a Product Manager to shape the Scotch back office—the web app where merchants run their business. The register is where a sale happens; the back office is where the business gets managed, and it’s where Scotch helps merchants make better revenue-driving decisions.

This is a hands‑on role with real autonomy. You’ll work with other product managers to build and execute the back office vision