Back-Office Operations & Deliverables Coordinator (Hybrid)

Gogridsource; Charlotte (NC); Hybrid; USD 48,000 - 64,000; Full time

Benefits offered by this job

PTO

401k Plan

Paid sick leave

Job summary

GridSource is seeking an organized Operations Support Specialist to back our underground fiber construction operations in the Charlotte market. This back-office role manages deliverables, photos, as-builts, production data, and project documentation to turn field work into accepted deliverables and invoices.

You will handle daily admin tasks, maintain filing systems, coordinate facility services, and support invoicing and reporting. This is a hybrid position with some remote days.

Qualifications

• Must pass background check and drug test.
• This is a non-exempt position.
• Hybrid schedule: 2–3 days remote.
• Charlotte, NC location.

Responsibilities

• Receive daily field deliverables from supervisors, foremen, and crews, including site photos, redlines and as-builts, fiber sequentials, test results, and daily reports.
• Review every deliverable for completeness and accuracy against customer requirements before submission; follow up with field leaders to fix gaps, missing photos, or errors quickly.
• Enter daily production quantities (footage, units, and tasks completed) into tracking systems and customer portals accurately and on time.
• Build and maintain closeout packages for each build package or work order, and submit them to the customer on schedule.
• Maintain an organized, searchable filing system for all project documentation, permits, and records.
• Track the status of every deliverable from field to submission to customer acceptance, and flag anything that is late, rejected, or at risk.
• Reconcile production quantities with field reports and support the invoicing process, making sure billed quantities are backed by complete documentation.
• Prepare recurring production and deliverables reports for construction leadership.
• Support general project administration: purchase orders, permit records, crew and timesheet paperwork, and correspondence with customers and vendors.
• Order and stock office and break-room supplies within budget.
• Source, select, and schedule facility service vendors such as housekeeping and landscaping; collect quotes and recommend vendors for approval.

Skills

Organizational skills

Data entry

Administrative support

Attention to detail

Job description

GridSource is seeking an organized Operations Support Specialist to back our underground fiber construction operations in the Charlotte market. This back-office role manages deliverables, photos, as-builts, production data, and project documentation to turn field work into accepted deliverables and invoices.

You will handle daily admin tasks, maintain filing systems, coordinate facility services, and support invoicing and reporting. This is a hybrid position with some remote days.