Back-Office MA Supervisor: Lead & Develop Team

emergemarket.com; Kent (WA); Hybrid; USD 42,000 - 64,000; Full time

Job summary

HealthPoint is seeking a Back Office Supervisor to oversee daily clinic operations and ensure alignment with HealthPoint policies. You will lead onboarding and ongoing training of Back Office staff, manage performance, and coordinate staffing to maintain efficient clinic workflow.

The role requires a WA Medical Assistant certificate, active WA MA certification, and proficiency with Microsoft Office and EHR systems. Immunization records and compliance with health policies are part of the position.

Qualifications

• Certificate from an accredited Medical Assistant program.
• Active Washington State Medical Assistant Certification or Interim Certification.
• Maintain current Medical Assistant licensure in Washington.
• Experience with Microsoft Office (Excel/Outlook) and EHR systems.

Responsibilities

• Oversee daily back office operations and ensure policy compliance.
• Lead onboarding, training, and supervision of Back Office staff; assign daily tasks.
• Hire, manage performance, provide coaching and development for Back Office team.
• Maintain daily staffing and timekeeping records for clinic back office.

Skills

Medical Assistant Certification

Washington MA Certification

Microsoft Office

Electronic Health Records

Education

Certificate from accredited Medical Assistant program

Tools

Excel

Outlook

EHR systems

Job description

HealthPoint is seeking a Back Office Supervisor to oversee daily clinic operations and ensure alignment with HealthPoint policies. You will lead onboarding and ongoing training of Back Office staff, manage performance, and coordinate staffing to maintain efficient clinic workflow.

The role requires a WA Medical Assistant certificate, active WA MA certification, and proficiency with Microsoft Office and EHR systems. Immunization records and compliance with health policies are part of the position.