Back Office coordinator

Methodist-Health-System; North Richland Hills (TX); On-site; USD 40,000 - 56,000; Full time

Job summary

Methodist Health System is seeking a Back Office Coordinator to support the Office Manager in operational and management duties for facilities with 5 or more physicians.

The role requires a minimum of 2 years in a medical back-office setting or two years nursing experience, with strong communication and the ability to maintain confidentiality as a key requirement.

Qualifications

• Minimum 2 years in a back office within a medical setting or two years nursing experience.
• Strong communication skills with discretion and good judgement.
• Ability to maintain confidentiality and follow policy procedures.

Responsibilities

• Maintain confidentiality and perform Medical Assistant duties as required.
• Assist Office Manager in developing and implementing clinical policies and procedures.
• Advise Office Manager of problems in the facility and participate in problem solving.
• Delegate duties to back office staff as assigned.
• Monitor education certifications of nursing staff for compliance with regulations.
• Oversee pharmaceutical handling system upgrades and ensure compliance.
• Schedule monthly back office staff meetings.
• Assist with coding-related issues in diagnostics and procedures.
• Attend meetings and perform other duties as assigned by the Office Manager.
• Support department equipment maintenance and record-keeping per policy and procedures.
• Participate in interviewing applicants and assist in hiring decisions and evaluations.
• Train MAs and others; provide resources and maintain orientation materials.
• Pursue continuing education to maintain professional competence.
• Lead back-office staff to ensure optimal patient flow and service quality.
• Collaborate with staff to foster teamwork and high-quality patient care.

Skills

Communication skills

Judgement and discretion

Job description

Hours of Work : 8-5 Days Of Week : M-F Work Shift : Job Description : Your Job: The Back Office Coordinator will assist the Office Manager with Operation and Management job duties and responsibilities for facilities with 5 or more Physicians.

Your Job Requirements:

• Strong communication skills with consistent incorporation of judgement and discretion.
• Previous minimum of 2 years in a back office within a medical setting or two years nursing experience.

Your Job Responsibilities:

• Maintain the strictest confidentiality; performs all Medical Assistant duties as required.
• Assist the Office Manager in developing and implementing clinical policies and procedures.
• Advise Office Manager of problems and concerns in the facility and participate in problem solving.
• Advise and delegate duties to back office staff members as assigned.
• Monitors education certifications of nursing staff to assure legislative compliance.
• Responsible for pharmaceutical handling system upgrade and compliance.
• Schedule monthly back office staff meetings.
• Assists with problems in diagnostic and procedural coding.
• Attends meetings and performs other duties as assigned by the Office Manager.
• Assists in care and upkeep of department equipment and supplies, including calibration and record keeping in accordance with current policy and procedures.
• Complete projects assigned by Office Manager in a timely and effective manner.
• Participates in interviewing applicants and provides information to Office Manager for hiring decisions and employee performance evaluations.
• Trains MAs and others, serves as a resource to other clinical STAFFnd maintains training and orientation material for MA's and others.
• Participates in continuing education and other appropriate activities to maintain professional competence.
• Performs lead duties for back-office staff to ensure optimal patient flow and excellent customer service in accordance with company policies, practices and procedures.
• Works with other staff members to foster a team approach to achieve the highest quality of patient care and staff cooperation.
• Supports the clinic efficiency and cohesion.
• Follows established policies and procedures.

Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned: Great Place to Work Certified 2026-2027 Glassdoor’s Best Places to Work 2025 & 2026 Glassdoor’s Best Places to Work in Healthcare, Biotech & Pharma 2026 TIME’s Best Companies for Future Leaders 2025 & 2026 Newsweek’s America’s Most Admired Workplaces 2026 Glassdoor’s Best-Led Companies 2025 Fortune Best Workplaces in Health Care 2025 Military Friendly Gold Employer 2025 Becker’s Hospital Review 150 Top Places to Work in Healthcare 2025 Newsweek’s Americas Greatest Workplaces 2025 Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned: Great Place to Work Certified 2026-2027 Glassdoor’s Best Places to Work 2025 & 2026 Glassdoor’s Best Places to Work in Healthcare, Biotech & Pharma 2026 TIME’s Best Companies for Future Leaders 2025 & 2026 Newsweek’s America’s Most Admired Workplaces 2026 Glassdoor’s Best-Led Companies 2025 Fortune Best Workplaces in Health Care 2025 Military Friendly Gold Employer 2025 Becker’s Hospital Review 150 Top Places to Work in Healthcare 2025 Newsweek’s Americas Greatest Workplaces 2025