Back Office Coordinator

Methodist Health System

Mansfield (OH)

On-site

USD 25,000 - 39,000

Full time

6 days ago

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Job summary

Methodist Health System is seeking a Back Office Coordinator to support the Office Manager in operations for facilities with 5 or more physicians. You will handle confidential medical duties, help develop clinical policies, and lead back-office staff to ensure smooth patient flow.

The role emphasizes strong communication, discretion, and the ability to maintain confidentiality while coordinating with physicians and support staff. This is a full-time position based in a medical office setting.

Qualifications

Minimum 2 years in back office within a medical setting or two years nursing experience.
Strong communication skills with discretion.
Ability to maintain confidentiality and handle sensitive information.

Responsibilities

Maintain confidentiality and perform Medical Assistant duties as required.
Assist Office Manager in developing clinical policies and procedures.
Advise and delegate duties to back office staff and monitor education certifications.
Lead back-office staff to ensure optimal patient flow and excellent service.
Assist in scheduling and upkeep of department equipment and supplies.
Participate in interviews and onboarding of new staff.

Skills

Communication

Discretion

Confidentiality

Job description

Hours of Work :

Days Of Week :

Mon-Fri

Work Shift :

Job Description :

Your Job: The Back Office Coordinator will assist the Office Manager with Operation and Management job duties and responsibilities for facilities with 5 or more Physicians. Your Job Requirements:

Strong communication skills with consistent incorporation of judgement and discretion.
Previous minimum of 2 years in a back office within a medical setting or two years nursing experience.

Your Job Responsibilities:

Maintain the strictest confidentiality; performs all Medical Assistant duties as required.
Assist the Office Manager in developing and implementing clinical policies and procedures.
Advise Office Manager of problems and concerns in the facility and participate in problem solving.
Advise and delegate duties to back office staff members as assigned.
Monitors education certifications of nursing staff to assure legislative compliance.
Responsible for pharmaceutical handling system upgrade and compliance.
Schedule monthly back office staff meetings.
Assists with problems in diagnostic and procedural coding.
Attends meetings and performs other duties as assigned by the Office Manager.
Assists in care and upkeep of department equipment and supplies, including calibration and record keeping in accordance with current policy and procedures.
Complete projects assigned by Office Manager in a timely and effective manner.
Participates in interviewing applicants and provides information to Office Manager for hiring decisions and employee performance evaluations.
Trains MAs and others, serves as a resource to other clinical STAFF and maintains training and orientation material for MA’s and others.
Participates in continuing education and other appropriate activities to maintain professional competence.
Performs lead duties for back-office staff to ensure optimal patient flow and excellent customer service in accordance with company policies, practices and procedures.
Works with other staff members to foster a team approach to achieve the highest quality of patient care and staff cooperation.
Supports the clinic efficiency and cohesion.
Follows established policies and procedures.

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace: