Back office Coordinator

Methodist Health System

Dallas (TX)

On-site

USD 38,000 - 52,000

Full time

5 days ago
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Benefits offered by this job

Medical, dental, and vision insurance
Matched retirement plan
Employee wellness program

Job summary

Methodist Medical Group in North Texas is seeking a Medical Assistant to perform back-office duties, maintain confidentiality, support Office Manager, and ensure excellent patient flow and service. You will uphold policies and assist in clinical processes to sustain top-quality care.

The role requires strong communication, 2+ years of medical back-office or nursing experience, and dedication to ongoing education and teamwork within a fast-growing network that offers competitive benefits.

Qualifications

  • Strong communication skills with consistent incorporation of judgement and discretion.
  • 2+ years in a medical back office or 2 years nursing experience.

Responsibilities

  • Maintain the strictest confidentiality; performs all Medical Assistant duties as required.
  • Assist the Office Manager in developing and implementing clinical policies and procedures.
  • Advise Office Manager of problems and concerns in the facility and participate in problem solving.
  • Advise and delegate duties to back office staff members as assigned.
  • Monitors education certifications of nursing staff to assure legislative compliance.
  • Responsible for pharmaceutical handling system upgrade and compliance.
  • Schedule monthly back office staff meetings.
  • Assists with problems in diagnostic and procedural coding.
  • Attends meetings and performs other duties as assigned by the Office Manager.
  • Assists in care and upkeep of department equipment and supplies, including calibration and record keeping in accordance with current policy and procedures.
  • Complete projects assigned by Office Manager in a timely and effective manner.
  • Participates in interviewing applicants and provides information to Office Manager for hiring decisions and employee performance evaluations.
  • Trains MAs and others, serves as a resource to other clinical staff and maintains training and orientation material for MA's and others.
  • Participates in continuing education and other appropriate activities to maintain professional competence.
  • Performs lead duties for back-office staff to ensure optimal patient flow and excellent customer service in accordance with company policies, practices and procedures.

Skills

Communication
Discretion
Back-office experience
Nursing experience

Job description

Hours of Work

8:00am-4:30pm

Days Of Week

5

Work Shift

8X5 Day (United States of America)

Job Description
Your Job Requirements
  • Strong communication skills with consistent incorporation of judgement and discretion.
  • Previous minimum of 2 years in a back office within a medical setting or two years nursing experience.
Your Job Responsibilities
  • Maintain the strictest confidentiality; performs all Medical Assistant duties as required.
  • Assist the Office Manager in developing and implementing clinical policies and procedures.
  • Advise Office Manager of problems and concerns in the facility and participate in problem solving.
  • Advise and delegate duties to back office staff members as assigned.
  • Monitors education certifications of nursing staff to assure legislative compliance.
  • Responsible for pharmaceutical handling system upgrade and compliance.
  • Schedule monthly back office staff meetings.
  • Assists with problems in diagnostic and procedural coding.
  • Attends meetings and performs other duties as assigned by the Office Manager.
  • Assists in care and upkeep of department equipment and supplies, including calibration and record keeping in accordance with current policy and procedures.
  • Complete projects assigned by Office Manager in a timely and effective manner.
  • Participates in interviewing applicants and provides information to Office Manager for hiring decisions and employee performance evaluations.
  • Trains MAs and others, serves as a resource to other clinical STAFFnd maintains training and orientation material for MA's and others.
  • Participates in continuing education and other appropriate activities to maintain professional competence.
  • Performs lead duties for back-office staff to ensure optimal patient flow and excellent customer service in accordance with company policies, practices and procedures. Works with other staff members to foster a team approach to achieve the highest quality of patient care and staff cooperation. Supports the clinic efficiency and cohesion.
  • Follows established policies and procedures.

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:

  • Newsweek’s America’s Most Admired Workplaces 2026
  • Glassdoor’s Best-Led Companies 2025
  • Fortune’s Best Workplaces in Health Care 2025
  • Great Place to Work Certified 2026-2026
  • Glassdoor’s Best Places to Work 2025
  • TIME’s Best Companies for Future Leaders 2025
  • Military Friendly – Gold Employer 2025
  • Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025
  • Becker’s Healthcare Top Places to Work in Healthcare 2025
  • Newsweek’s Greatest Workplaces 2025
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