Back of House Shift Lead

Andy s Pizza; Gaithersburg (MD); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) plan with company match

Employee discounts on food and BeV

Job summary

Andy’s Pizza in Gaithersburg, MD is seeking a Back of House Shift Lead to oversee kitchen operations during shifts, drive production efficiency, and mentor team members. You will partner with the front-of-house and management to ensure quality and guest satisfaction in a fast-paced environment.

Responsibilities include leading line operations, training new staff, managing inventory, and maintaining food safety standards while upholding our values and ensuring a positive, productive work culture.

Qualifications

• Prior experience as a cook in a fast-paced kitchen.
• Ability to lead by example and motivate a team.
• Strong problem-solving and decision-making skills.
• Flexible schedule with weekend and holiday availability.
• Knowledge of food safety regulations and best practices.
• Proven ability to train and mentor team members.
• Maintain cleanliness and organization of the kitchen.

Responsibilities

• Lead back-of-house operations during assigned shifts, especially peak periods.
• Set the pace on the line, stepping in wherever needed to keep production moving.
• Provide real-time feedback to ensure service standards are met.
• Assist with inventory counts and proper rotation of food, supplies, and equipment.
• Collaborate with management and front-of-house teams to deliver a best-in-class guest experience.

Skills

Leadership

Team management

Inventory management

Food safety

Communication

Problem solving

Flexibility

KDS

Tools

KDS

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Back of House Shift Lead

Variable Hours Manual Labor Kentlands, Gaithersburg, MD, US

5 days ago Requisition ID: 1149

Salary Range: $23.00 To $25.00 Hourly

Job Description: Back of House Shift Lead

Position Title: Back of House Shift Lead Department: In-Store Operations Reports To: Kitchen Manager Location: Andy’s Pizza DC/MD/VA About Us:

Andy’s Pizza is a restaurant group specializing in delicious pizza by the slice. We pride ourselves on our commitment to quality, customer satisfaction, and a vibrant work culture. At Andy’s we are curious, accountable, proud, fun, and believe in genuine hospitality (in and out). Andy’s Pizza is the proud winner of the World Pizza Championships, the 2026 RAMMY for Best Fast Casual Restaurant, the Washington City Paper Best Pizza of DC 3 years running and are excited to be included in the Washington Posts Fall Dining Guide. We offer a flexible schedule, competitive pay, and a supportive environment for learning and career growth. Join us and be part of a team that takes pride in delivering a best-in-class product and creating a positive work experience. As we continue to expand, we are seeking a dynamic Back of House Shift Lead to assist in the daily operations of our restaurant.

Job Summary:

The Back of House Shift Lead is responsible for assisting back-of-house operations during their assigned shift, ensuring exceptional food production, operational excellence, and team performance. This role requires experience with duties such as operations, team development, inventory & ordering, production, teamwork and cleanliness . This position works closely with the front-of-house team and management to ensure smooth service and that we consistently exceed guest expectations.

Key Responsibilities:

Operations

Lead back-of-house operations during assigned shifts, especially peak/high-volume periods

Set the pace and standard on the line, stepping in wherever needed to keep production moving accurately and efficiently

Serve as a point of escalation for kitchen issues when the Kitchen Manager is unavailable

Communicate proactively with front-of-house leadership to coordinate timing and guest needs

Team Development

Model exceptional hospitality and professionalism at all times

Provide real‑time feedback and direction to ensure service standards are met

Assist with training new team members on policies, procedures, and food preparation expectations

Foster a positive, accountable, and team‑oriented work environment

Inventory & Ordering

Assist with inventory counts and proper rotation of food, supplies, and equipment

Support the ordering process, helping ensure the kitchen is adequately stocked to meet shift demands

Assist with receiving deliveries — checking accuracy, quality, and proper storage

Help identify and minimize waste

Production

Make all food items following all recipes and presentation standards

Ensure all prep lists are completed in a timely manner

Maintain speed and accuracy of order production during rushes, helping the team hit ticket times

Teamwork

Collaborate with management and front‑of‑house teams to deliver a best‑in‑class guest experience

Support company initiatives and help achieve the goal of being every guest’s “Favorite Neighborhood Pizza Shop”

Step into service positions as needed to support the team during peak periods

Maintain an organized and clean environment

Follow all cleaning procedures, schedules, and checklists

Maintain kitchen equipment, ensuring it is in good working order, and report any deficiencies promptly

Follow appropriate food handling procedures and standards

Core Values:

All team members at Andy's Pizza are expected to embody our core values in how they work and show up every day

Curious – We strive to learn new things in and out of the workplace, always looking to improve through deeper knowledge

Accountable – We do what we say we are going to do and take responsibility for our actions

Proud – We are proud of the work we do every day knowing we did our best

Fun – We care about being fun, having fun, and creating an environment we love to be in

Genuine Hospitality (in and out) – We care about our team and about our guests, and we do our best to show warm hospitality at every turn

Qualifications:

Prior experience as a cook, ideally in a fast‑paced kitchen

Friendly, outgoing, and professional demeanor

Ability to lead by example and motivate a team

Strong problem‑solving and decision‑making skills

Ability to work a flexible schedule

Availability on weekends and holidays

Strong attention to detail and organizational skills

Positive attitude and willingness to learn

Ability to take direction and provide direction

Knowledge of food safety regulations and industry best practices

Work Environment & Physical Requirements:

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Ability to stand for extended periods

Ability to walk/move continuously throughout a shift

Ability to routinely lift up to 20 lbs., and occasionally lift up to 50 lbs. with both hands

Ability to stand, bend, kneel, and climb ladders as needed

Work is performed in commercial kitchen environments, including exposure to heat, cold (walk‑in coolers/freezers), and kitchen equipment

Hearing ability sufficient to take direction, coach teammates, and communicate over background noise

Visual acuity for reading orders, screens, and monitoring pizza ovens and fryers

Preferred Skills:

Leadership experience preferred

Prior experience training or mentoring team members

Experience with KDS (kitchen display system)

Basic familiarity with inventory or ordering systems

Hourly rate + Tips

Weekly payroll

Health, dental, and vision insurance – Kaiser Permanente and Delta Dental & Vision

Minimum 30 hours worked per week for eligibility

Eligible 1st of the month after 30 days of employment

401(k) plan with a 4% company match

Eligible after 1 year of employment

80 hours per year maximum

Employee discounts on food and beverages

Opportunities for growth and advancement within the company