Back-of-House Operations Associate (Hotel Cleanliness)

Sage Hospitality Group; Chicago (IL); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Employee Assistance Program

Hotel discounts

Restaurant discounts

Job summary

The Ritz-Carlton, Chicago invites applications for a Back of House Attendant to maintain cleanliness, organization, and appearance of our hotel’s back-of-house areas, supporting all departments to deliver exceptional service to guests.

This role involves cleaning corridors and public spaces, handling waste, restocking supplies, and assisting with daily hotel operations with a positive, team-oriented attitude.

Qualifications

• No formal education required.

Responsibilities

• Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty trash receptacles.
• Remove trash and/or linens and note any areas that need immediate cleaning.
• Clean all public areas in the prescribed manner while following safety and security procedures and regulations including hallways, elevators, service areas, stairwells.
• Remove soiled linen, terry and trash from service areas and take to appropriate locations.
• Aid section housekeepers as needed (e.g. bed boards, roll-ways).
• Stock linen and supply closets to ensure par inventories.
• Report missing/found articles, damage or merchandise problems to Senior Housekeeper or supervisor.
• Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.

Skills

Self-starting

Professional appearance

Guest communication

Decision making

Education

No formal education required

Job description

The Ritz-Carlton, Chicago invites applications for a Back of House Attendant to maintain cleanliness, organization, and appearance of our hotel’s back-of-house areas, supporting all departments to deliver exceptional service to guests.

This role involves cleaning corridors and public spaces, handling waste, restocking supplies, and assisting with daily hotel operations with a positive, team-oriented attitude.