Back of House (BOH) Team Member

Chick-fil-A; Arcadia (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Chick-fil-A The Shops at Santa Anita Mall is seeking a Back of House Team Member to uphold quality and safety in a fast-paced kitchen. The role emphasizes following safety protocols, accurate temperatures, and efficient operations to support guest experiences.

Starting wage is $20 per hour. The position requires physical stamina and the ability to work varied shifts. Millen Legacy Group LLC operates the Chick-fil-A at The Shops at Santa Anita Mall.

Qualifications

• Must be at least 18 years of age.
• Ability to stand for extended periods and lift up to 50 pounds.
• Availability to work mornings, evenings, weekends, and holidays.
• Strong communication skills and a desire to learn and grow.
• Prior kitchen or restaurant experience is preferred, but not required.

Responsibilities

• Follow all food safety, sanitation, and handwashing protocols strictly.
• Maintain correct temperatures and storage procedures for all products.
• Operate all kitchen equipment safely and follow restaurant policies.
• Prepare meals with consistent quality and contribute to smooth service.
• Collaborate with BOH and FOH team members to ensure guest satisfaction.

Skills

Attention to Detail

Teamwork and Collaboration

Strong Communication

Efficiency and Speed

Adaptability

Proactive Work Ethic

Commitment to Quality

Positive Attitude

Job description

Back of House Team Member - Starting wage: $20 per hour

Our Purpose Statement: At Chick-fil-A The Shops at Santa Anita Mall, we exist to build our legacy by creating moments of genuine care in every interaction.

Overview

The Back of House (BOH) Team Member ensures that every menu item reflects our commitment to quality and safety. Mastering our procedures and maintaining a spotless kitchen provide the foundation for the genuine moments of care we deliver to our guests. Dedication to our B.E.S.T. Core Values ensures that every product we serve contributes to a remarkable guest experience and strengthens our legacy of care.

Primary Responsibilities - guided by our B.E.S.T. Core Values

B - Be Honorable: Uphold integrity in all actions, showing respect to guests, fellow Team Members, and the community

• Follow all food safety, sanitation, and handwashing protocols strictly
• Maintain correct temperatures and storage procedures for all products
• Operate all kitchen equipment safely and follow all restaurant policies

E - Embrace Growth: Continuously learn, seek improvement, and adapt with a positive attitude

• Master procedures and techniques with a positive attitude
• Adapt quickly to new menu items, technology, and operational changes
• Actively seek and apply feedback to improve performance

S - Serve with Heart: Demonstrate genuine care, hospitality, and a selfless desire to meet the needs of others

• Prepare every meal with consistent quality, knowing it impacts the guest experience
• Collaborate selflessly with both BOH and FOH Team Members to ensure smooth service
• Maintain a respectful and encouraging environment for all Team Members

T - Take Ownership: Be detail-oriented, act with a sense of urgency, and responsibly steward our resources and commitments

• Work with a sense of urgency to meet guest demand and maintain speed of service
• Keep workstations, equipment, and storage areas organized and “inspection-ready”
• Manage inventory responsibly by minimizing waste and following First In, First Out (FIFO)

REQUIRED CORE COMPETENCIES

1. Attention to Detail
2. Teamwork and Collaboration
3. Strong Communication
4. Efficiency and Speed
5. Adaptability
6. Proactive Work Ethic
7. Commitment to Quality
8. Positive Attitude

Eligibility Requirements

1. Must be at least 18 years of age
2. Ability to stand for extended periods, lift up to 50 pounds, and perform physically demanding tasks
3. Availability to work various shifts, including mornings, evenings, weekends, and holidays
4. Strong communication skills and a desire to learn and grow
5. Commitment to adhering to all Chick-fil-A policies and procedures
6. Prior kitchen or restaurant experience is preferred, but not required.

This job posting is for an opportunity with Millen Legacy Group LLC doing business as Chick-fil-A The Shops at Santa Anita Mall. Millen Legacy Group LLC is an equal opportunity employer and does not discriminate in employment decisions based upon any status, classification, or factor protected by federal, state, or local law. Millen Legacy Group LLC will make reasonable accommodation(s) for qualified individuals with a disability and for sincerely held religious beliefs in accordance with all legal requirements.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.