Baby Brand Sales Associate — Friendly, Growth‑Oriented

Carter's Inc.; Town of Amherst (NY); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Discount on Carter’s brands

Referral bonuses

Mental health benefits

Education program (GED/ESL)

Professional development

Job summary

Carter’s Inc. in New York is seeking a friendly Sales Associate to welcome customers, share product knowledge, and support families through their parenting journey. You’ll help shoppers with our baby essentials, handle transactions at the register, and participate in restocking and store upkeep.

This role emphasizes teamwork, flexibility to work days, nights, weekends, and holidays, and promoting promotions and loyalty programs while delivering an excellent omnichannel shopping experience.

Qualifications

• Customer-facing experience preferred.
• Strong communication skills in person and over the phone.
• Ability to manage multiple tasks in a fast-paced retail environment.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Resolve issues for customers and balance multiple customers in a busy retail environment.
• Assist with omnichannel orders as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Explain current promotions and the brand loyalty program, including credit to customers.
• Minimize store loss by delivering excellent service and maintaining a clean, safe store.

Skills

Customer service

Communication

Multitasking

Sales oriented

Omnichannel

Job description

Carter’s Inc. in New York is seeking a friendly Sales Associate to welcome customers, share product knowledge, and support families through their parenting journey. You’ll help shoppers with our baby essentials, handle transactions at the register, and participate in restocking and store upkeep.

This role emphasizes teamwork, flexibility to work days, nights, weekends, and holidays, and promoting promotions and loyalty programs while delivering an excellent omnichannel shopping experience.