Baby Apparel Retail Specialist — Customer Champion

Carter's Retail Inc.; Grand Rapids (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

30% brand discount

Flexible scheduling

Referral bonuses

Career development programs

Job summary

Carter’s is hiring a Sales Associate to be the first face of the brand for growing families. You’ll help customers find baby essentials, share product knowledge, and create friendly, memorable shopping experiences.

Join a welcoming, inclusive team with schedules that fit your life, a 30% discount on our brands, and opportunities to grow. You’ll lift up to 40 pounds, stand for long periods, and support omnichannel shopping as needed.

Qualifications

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Job description

Carter’s is hiring a Sales Associate to be the first face of the brand for growing families. You’ll help customers find baby essentials, share product knowledge, and create friendly, memorable shopping experiences.

Join a welcoming, inclusive team with schedules that fit your life, a 30% discount on our brands, and opportunities to grow. You’ll lift up to 40 pounds, stand for long periods, and support omnichannel shopping as needed.