B2C Sales Support Officer

FrieslandCampina; Paramus (NJ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Collaborative and professional working environment

Opportunities for skill development

Exposure to regional international operations

Job summary

FrieslandCampina is seeking a Sales Support Officer in Paramus, NJ to support Sales Managers and cross-functional teams. This role involves coordinating daily operations and enhancing sales performance through analytical insights.

Ideal candidates will have a Bachelor’s degree and at least 3 years of relevant experience. Fluency in English and Spanish is essential. Join FrieslandCampina and contribute to our mission of delivering quality dairy products across the globe.

Qualifications

• Minimum of 3 years of experience in sales support, customer service, or account management.
• Advanced understanding of forecasting methodologies and data analysis.
• Ability to execute plans accurately in a fast-paced environment.

Responsibilities

• Coordinate daily commercial operations with Sales, Finance, and Supply Chain.
• Manage master data, pricing, discounts, and rebate agreements.
• Prepare reports and presentations for business reviews.

Skills

Sales support experience

Customer service

Analytical skills

Problem-solving

Fluency in English

Fluency in Spanish

Education

Bachelor’s degree

Job description

The Sales Support Officer plays a key role in supporting Sales Managers and cross‑functional teams across the Latin America & Pacific region. This position ensures the efficient execution of sales operations, contributes to forecast accuracy, and provides analytical insights that help drive sustainable business growth.

You will work closely with Sales, Finance, Supply Chain, and Marketing teams, acting as a critical link between strategy and execution while building strong relationships with customers and internal stakeholders.

This role is ideal for a proactive, commercially-minded professional who is passionate about sales and eager to grow into a future sales role.

What We Offer

• A dynamic role with exposure to regional and international commercial operations
• Close collaboration with experienced sales professionals and cross‑functional teams
• Opportunities to develop commercial, analytical, and customer management skills
• A collaborative and professional working environment

The chance to make a tangible impact on sales performance and business growth.

Key activities include:

• coordinating daily commercial operations with Sales, Finance, and Supply Chain
• managing master data, pricing, discounts, and rebate agreements
• supporting product listings, promotions, and article registrations.
• assist Sales with planning activities, customer reviews, and execution of sales initiatives
• prepare reports and presentations for business reviews
• support trade fairs and distributor events
• assist with customer onboarding and acceptance

This position requires strong organizational skills, attention to detail, and the ability to collaborate effectively across teams while maintaining a strong customer focus.

What We Ask

• Bachelor’s degree or equivalent combination of education and relevant professional experience a minimum of 3 years.
• Experience in sales support, customer service, or account management; experience in multinational or multi‑entity environments is a strong.
• Strong analytical and problem‑solving skills with a higher‑level thinking approach.
• Advanced understanding of forecasting methodologies and data analysis.
• Commercial mindset with the ability to translate objectives into effective customer communication.
• Highly organized, detail‑oriented, and able to execute plans accurately in a fast‑paced environment.
• Strong customer focus and relationship‑building skills.
• Results‑driven, proactive, and self‑motivated working style.
• Passion for sales with an ambition to develop into a Sales role.
• Solid understanding of end‑to‑end commercial processes, including branded and private label products.
• Fluency in English and Spanish is required.

FrieslandCampina plays a significant role in the global dairy market.

For thousands of people every day, we are more than just a dairy company. To our farmers, our employees, the communities we serve, the businesses we work with and the people to whom we bring happiness, FrieslandCampina means something more. For them it's not just about what we do, but who we are. We value talented people from any background who want to contribute to something bigger than themselves.

Working at FrieslandCampina means you are contributing to a better world.