B2B Sales Coordinator — Commission & Day Shift

Whirlpool; Seattle (WA); On-site; USD 2,000 - 3,000; Full time

Benefits offered by this job

Provident Fund

Commission pay

Job summary

Whirlpool invites applications for a Female Sales Coordinator at Mumbai. The role involves assisting the sales team, coordinating with managers across India, and handling customer inquiries and orders. You will build client databases, ensure timely deliveries, and support marketing and field teams.

The ideal candidate has 1+ year in B2B sales support, strong MS Office skills, and proficiency in English, Hindi, and Marathi. Day shift, provident fund, and commission incentives are included.

Qualifications

• Graduate in any degree.
• Minimum 1 year experience in B2B sales assistance.
• Experience in sales coordination with sales managers.
• Good computer skills in MS Office.
• Proficiency in English, Hindi, and Marathi.
• Organised and responsible with aptitude in problem solving skills.
• Excellent verbal and written communication skills.

Responsibilities

• Knowledge of customers and client handling.
• Coordinate and assist sales managers across India.
• Send, receive, reply to emails of customers and take follow-ups on orders.
• Organise and build client and customer databases.
• Ensure order execution in a timely manner.
• Coordinate with other departments to ensure material is dispatched and delivered on time to customers.
• Ensure customer satisfaction.
• Handle OEM customers, ensure timely deliveries and resolve their queries and requests.
• Build and maintain databases.
• Call customers and generate leads.
• Follow up with sales persons to ensure receipt of DSR and that they meet weekly targets.
• Help sales team improve productivity by arranging appointments and providing up‑to‑date support material.
• Handle urgent calls, emails, and messages when sales representatives are unavailable; answer queries, inform of delays, arrange delivery dates, and schedule marketing events.
• Handle orders by phone, email, or mail and check that orders have correct prices, discounts, and product numbers.
• Input orders, ensure they are processed per customer requirements, and that all orders are accurate and delivered on time
• Collaborate with other departments to handle sales, marketing, queries, and deliveries efficiently
• Develop and maintain filing systems for sales records, prepare reports, and provide financial information to finance department
• Hire and train sales staff and ensure they meet quotas and goals
• Approve transport bills, sales person field visit tour expenses, and other promotional activity expenses
• Make company products and services attractive to potential customers
• Scout for good exhibitions and ensure smooth participation
• Handle both dealer and OEM orders

Skills

MS Excel

MS Word

Education

Any graduate

Job description

Whirlpool invites applications for a Female Sales Coordinator at Mumbai. The role involves assisting the sales team, coordinating with managers across India, and handling customer inquiries and orders. You will build client databases, ensure timely deliveries, and support marketing and field teams.

The ideal candidate has 1+ year in B2B sales support, strong MS Office skills, and proficiency in English, Hindi, and Marathi. Day shift, provident fund, and commission incentives are included.