B2B Digital Commerce Lead

Colgate-Palmolive; Scottsdale (AZ); On-site; USD 86,000 - 115,000; Full time

Job summary

Colgate-Palmolive's CP Skin Health Group seeks a B2B Digital Commerce Lead in Scottsdale to own end-to-end platform execution and digital roadmaps for professional skincare brands including EltaMD and PCA SKIN. You will collaborate with Field Sales, Marketing, and Global IT to accelerate online revenue, conversion, and operational efficiency.

Responsibilities include leading digital commerce roadmaps, overseeing platform operations and integrations (ERP/SAP, CRM), driving merchandising and CRO,

Qualifications

• Bachelor's degree in Business, Marketing, eCommerce, or a related field.
• 3+ years of professional eCommerce experience in a B2B or DTC environment.

Responsibilities

• Lead and execute comprehensive B2B digital commerce roadmaps.
• Oversee day-to-day platform operations and integrations (ERP/SAP, CRM).
• Collaborate with Field Sales, Marketing, and Supply Chain to forecast demand and launches.
• Drive digital merchandising and CRO to maximize AOV and retention.
• Establish dashboards, perform A/B testing, and report KPIs to senior leadership.

Skills

Web analytics

A/B testing

Cross-functional leadership

B2B eCommerce

Education

Bachelor's degree in Business/Marketing/eCommerce

Tools

Shopify Plus

SAP Commerce Cloud

Salesforce Commerce Cloud

Magento

Job description

No Relocation Assistance Offered

Job Number #177002 - Scottsdale, Arizona, United States

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

As the B2B Digital Commerce Lead at CP Skin Health Group, you will lead the digital commerce operations, merchandising, and commercial growth strategies across our professional skincare portfolio, including EltaMD and PCA SKIN. Reporting to the Manager, Professional Digital Ecosystem, this role owns end-to-end platform execution and digital roadmap initiatives to deliver seamless purchasing and educational experiences for our professional partners. By collaborating cross-functionally with Field Sales, Marketing, and Global IT, you will accelerate online revenue, conversion performance, and operational efficiency in a high-growth environment.

Responsibilities

• Strategic Commercial Execution: Lead and execute comprehensive B2B digital commerce roadmaps across brand platforms to achieve monthly sales, conversion, and traffic growth targets.
• Platform Operations & Technical Integrations: Direct day-to-day site operations, platform maintenance, and integrations across ERP (SAP), CRM, and external systems in partnership with Global IT and third-party development teams.
• Cross-Functional & Demand Alignment: Collaborate with Field Sales Operations and Supply Chain to build dynamic product demand forecasts, optimize inventory availability, and support seamless new product launches.
• Digital Merchandising & Funnel Optimization: Drive B2B merchandising initiatives—including product bundles, digital catalog management, and conversion rate optimization (CRO)—in partnership with marketing and agency partners to maximize average order value and customer retention.
• Analytics, Reporting & Testing: Establish and manage performance dashboards using web analytics tools to monitor customer behavior, conduct A/B testing, and deliver actionable insights and executive KPI reports to senior leadership.

Required Qualifications

• Bachelor’s degree in Business, Marketing, eCommerce, or a related field.
• 3+ years of professional eCommerce experience, ideally working within a B2B or direct-to-consumer (DTC) digital commerce environment.

Preferred Qualifications

• Experience leveraging web analytics platforms (e.g., Google Analytics) to assess digital funnel performance and optimize site user journeys.
• Hands-on experience with enterprise eCommerce platforms such as Shopify Plus, SAP Commerce Cloud (Hybris), Salesforce Commerce Cloud, or Magento.
• Experience working with SAP enterprise solutions (S/4HANA, C4C).
• Prior commercial experience within the beauty, professional skin care, or Consumer Packaged Goods (CPG) industries.
• Strong cross-functional leadership and stakeholder management capabilities aligned with commercial project delivery.

Compensation and Benefits

Salary Range $86,000.00 - $115,000.00 USD

Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.

Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.

Our Commitment to Inclusion

Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form (https://docs.google.com/forms/d/e/1FAIpQLSdaxk_eF4utznQoVHlxmL9jVFJbOkM4Oe5CAdKOg-h9EPdLfg/viewform) should you require accommodation.

For additional Colgate terms and conditions, please click here (https://www.colgatepalmolive.com/content/dam/cp-sites/corporate/corporate/en_us/corp/locale-assets/pdf/colgate-terms-and-conditions-2023.pdf) .

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